Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,539 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice addition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color and display looks great as well, the size is just right also looks wonderful in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better then expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, heats food up quickly and cleans up easily. Best part more room over stove without giving up interior space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new unit arrived but the owners manual was not included, so I printed out a copy from the Samsung website. The interior is painted black and makes the interior very dark, hard to see inside when the unit is operating. One drawback. When using the single function buttons such as popcorn, potato, etc, Samsung recommends you wait 5 minutes after use before using the oven again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Best Buy and Samsung.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave oven is very good looking and work's perfect. Fast delivery and received in excellent condition. Very polite delivery person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely featured microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the installation, this is a solid microwave with nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the price. Great replacement for the previous samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced a similar Samsung model we had that had stopped working. This unit works as expected. The only issue is an annoying bumping, popping sound from the turntable's drive system. Thank God it can be switched off. The older unit's turntable also had function issues as well. The landlord couldn't even tell it had been replaced. I still think Samsung should stick to phones and TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bought multiple units for rentals

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and easy installation this unit works and heats very well I’ve Bought multiple units for rentals I would recommend highly highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this microwave when our old LG died and found it had the features and price that were happy with. It's hard to say it does anything bad as it heats/cooks what we want it to in a timely fashion. One thing I do like is the sensor cooking does an excellent job of heating pizza, cob corn and other things to the correct temperature and time and then stopping. As with most microwaves, the vent didn't quite line up with the old vent and needed modifications. The directions are a bit sketchy also but go to the Samsung website and you can download a complete set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2ND time around

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine for now. First one only lasted about 3.5 years before the door broke because of inferior plastic part, would have been $200 to get a new door. But then the unit fried making it totally illogical not to replace with new unit. The only reason I replaced it with similar unit was to avoid any carpentry work that may have been needed for a different unit. This unit looks great but who knows how long it will last. As of now I've had to repair fridge,replace fan motor in oven, And need to replace water wall dish washer or have it repaired at a cost of $600. Decided to buy a different brand to replace this unit. Samsung looks & works great for a short time, but the cost of the repairs is ridiculous if you can find someone to repair it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate you taking the time to sit down and write out all the details of your experience so far. We definitely want all of our customers to enjoy their appliances and to have many years of use. Feedback like yours will certainly help us to continue improving our products and customer experiences. Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena Samsung

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Better price, easy process to purchase finafe and install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you need and more. Only giving it 4 stars because you can't use the kitchen timer feature at the same time using the microwave to heat something. While not necessarily a deal breaker, I didn't realize how much I used and appreciated that feature on our last microwave. It also has an intermittent vibration noise but that may be due to the installation needing a slight adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good size and performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good size, the fan is a little noisy on higher speeds, very good over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Would be better to catch it on sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice shape of Samsung with large room to warm food

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy great quality, easy to clean, doesnt use alot of power.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my old microwave. At first glance it looks really big but it fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung over the range microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the looks especially the enameled interior. The light is brighter. Does take a little longer to cook things than our older one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and all the settings work amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung over range microwave

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and easy to use except for setting the clock. Had to Google how to set since instructions were not clear. Overall I am very pleased.

    I would recommend this to a friend