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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! It looks strong ! all features are goood! easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Adequate, could have more features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and very spacious inside. Cooks very fast. A bit noisier than our last GE model. The rotating tray makes lots of grinding noises if it hasn't been used recently. Not happy about not having one-touch quick buttons to set 1, 2, 3-minute cooking. Would recommend a more advanced model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. You cover some important concerns. We will forward this information to the appropriate channel. ^Pat Samsung

  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave plunked out and I had to scramble, this one fit the bill and has some nice features, works well, need 2 people to install

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    standard micro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    standard size microwave fits perfectly above new range

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works well - very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid microwave for the price. Exhaust fan works well with multiple settings. Heats up food pretty evenly and I love the design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this not over the range but over the electric kettle and other small appliances that create steam. My previous kitchen's upper cabinet was damaged due to steam, so I decided to use over the range microwave over the small appliances. Large plates fit to the large turn table. Feels like the microwave can warm up foods faster since the capacity is large.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave went out and this was a nice replacement. My husband and I installed it ourselves and the instructions were easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fit in with my existing appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid unit, is to read settings. The clock was hard to set.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The popcorn and potato setting is amazing! The hardest thing is trying to reprogram the clock after the power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Price and Features!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Price and Design. Very Happy with this Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use and has convenient buttons. Love the multi fan speeds and the two lights options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great value, many menu options, good option of this unit will be installed between a wall and a cabinet. Powerful fan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for another brand so I thought it would be difficult to put in its place but it was remarkably easy. Works great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 4 star only since my old cheaper GE allowed you to choose and 1 and it came on for 1 min. New one makes you put in 100. Maybe sounds lazy but just a nice feature. Love the black stainless color and have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and looks amazing. It was super super easy to install, from removing the old to having this one running took 1 hr by myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to replace initially delivered one then worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic microwave seems good once we replaced an initial faulty device which made a scary crackling noise and smelled like something was burning! Fortunately the independent installer service was able to come back the next day - best buy wouldn't have been able to give another appointment for 2 weeks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the counter microwave, works great, easy to use, cooks properly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size oven with better options, vent fan sound is little high could be better. Otherwise this product so far is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strange that a microwave does not have a time control place on the pad. It is truly a pain in the neck to change the time. The directions provided are inadequate and are difficult to follow- seven for tech savy people. Imagine what a person with little tech ability has to go through. On most models, you press clock,enter the time and press clock again. Not this model. Big mistake!!! Samsung has taken a simple procedure and turned it into a nightmare. Appliances should be user friendly-not a challenge to frustrate the user. NOT HAPPY.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. If you are having trouble using some of the features we have built into this unit, check out the user manual from our website. See link below:
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
      Thank you for choosing Samsung. ^Brad Samsung