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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,539 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with set. Just the right size. Fits perfect. Get a Best Buy plan.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second microwave. It is good so far. Recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, looks great with the other stainless steel appliances.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought from the best buy outlet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave from the best buy outlet and it was giving me some problems at first where it would just shut off randomly, but that has stopped and I’m just hoping it doesn’t happen again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, no issues! Setting the clock is not obvious, but easy once you figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave fairly well. I love the look and the blue interior. I would have liked if it had quick start buttons/functions. Melting butter is also a chore in that it seems to explode even when not fully melted and within 15 seconds into the process. Other than that it is a good purchase

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    It heats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It heats the food but not evenly and I would prefer the option of automatic start, however, that is not a big deal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monique,

      Thank you very much for your review of one of our products. Several factors might affect the distribution of heat inside the microwave.

      We would like to speak to you directly to gather more details and see how we can effectively assist you.

      Please feel free to get back to us the soonest via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146697722), to help our team pull up your information.

      Have a great day!

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great Samsung Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, nice appearance, works great. Clock adjustment was a little hard. Lots of cocking options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Meets all of our expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new microwave in a hurry. Install was easy (fit on our older Samsung bracket). We’ve have no negative issues with it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Good for re-heating food

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heating compartment is spacious so no problem in heating food in large containers. The down side is that the extractor fan is loudy. It sounds like an industrial machine. Also, the key panel is not as sensitive to the fingers as I expected and the door always has fingers stains.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave purchase. We are glad you are pleased with this spacious appliance. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product..no issues installing and using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave especially for the price. Best Buy had it in stock which was what I wanted. Didn’t have to order& wait for delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks fast and has many auto settings. Very nice looking also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For The Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a super purchase for the price & quality! It has as many bells and whistles as we can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped at Home Depot and found the same unit at Best Buy for $80 Wes huge savings !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Grest microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect microwave. The dark interior makes it so easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated this 5 stars if samsung would keep the holes the same. Not sure why it is so hard to keep the holes in the same spot to hang the microwaves. I had a samsung previously and of course this one had different positioned holes. The overall feature function and usability is excellent, just hope samsung takes feedback on hole positioning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door Steams up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and operating microwave, the only thing I don’t like about it is during operation the door will steam up from the out side almost like there is a door seal leaks or something. Or possibly the door insulation and stainless is just to this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROWAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WONDERFUL AND LOOKS GOOD! MATCHES OUR OTHER APPLIANCES WE BOUGHT A FEW YEARS AGO

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install. Works great for heating up leftovers

    I would recommend this to a friend