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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,539 reviews
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as how a microwave should work. Nothing great about it but the look. Normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of equipment. Included templates made it easy to mount. Nice sleek appearance. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish, easy to clean and strong for just about any job

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We couldn't have said it better ourselves, Robean! Thanks for sharing your love of this Samsung microwave. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Handsome microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a standard microwave, but it’s quiet and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave and installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is quite efficient and has plenty of room. The power is great. However, the installation took multiple visits due to the outside venting.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new microwave. Just can't figure out how to set the clock. Was not done by installers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good microwave for the price, the only drawback is the buttons are not quick start like a few other microwaves. I personally prefer the microwave to start microwaving once the 30 sec button is pressed. On this one we need to press the 30 sec and then the start.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big Microwave for a Small Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like a bigger microwave and this one couldn’t be beat for the price. All the good features without and sacrificing anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with super easy install. So far, so good on all features and this looks SHARP in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and stainless does not show any fingerprints. Works great! Love this look and heats very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Enjoying this Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful microwave that looks great and is large enough for all our needs. Lots of convenient functions

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Seems well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is hard to close. Didn't have a user manual either.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    It heats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It heats the food but not evenly and I would prefer the option of automatic start, however, that is not a big deal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monique,

      Thank you very much for your review of one of our products. Several factors might affect the distribution of heat inside the microwave.

      We would like to speak to you directly to gather more details and see how we can effectively assist you.

      Please feel free to get back to us the soonest via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146697722), to help our team pull up your information.

      Have a great day!

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did end up purchasing from Lowes and canceled our Best Buy order but we love the microwave. The sensor cook works really well! I do use the popcorn button, but I watch it, sometimes it gets it perfect and sometimes I have to stop it a little early, up to 30 seconds. Overall very happy with the microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install by yourself. Able to change the exhaust direction with a few screws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Microwave with features we sought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sought a OTC Microwave with 4x exhaust fan setting, Sensor Cook and a cooking light that is centered. The Samsung fit the ticket and with much more features for the money of which Best Buy pricing was the best. We are Very happy with our choice; the Samsung 1.9 cu ft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave puts my old one to shame. I eat popcorn everyday and the sensor must really work. Im not wasting half the bag. Also works great on food as well. I use it quite often and has worked flawlessly. Spend a little more and get this one with the cooking sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sleek microwave. This looks great in my kitchen just in time for the holidays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beast of a microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy, which hopefully equates to re-built. Interesting dark metal interior, which may not be too everyone's taste. Otherwise, quite stylish and modern. Wish it had an instant on 30 second button, but you have to hit start, which isn't a big deal. Template seemed accurate. Fan is quiet. Came with halogen bulbs - wish they were LEDs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holiday Save goes to the new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new microwave to replace the one that was put in only a year ago. This Samsung replaced a whirlpool and we really like it. It is very heavy so if you can have the geek squad install it, do it. Do item for the price.

    I would recommend this to a friend