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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,539 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with directions provided. We like the auto cook features. Is not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Replacement of existing Samsung Micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchased this because of the exact sizing for the space. The old was also a Samsung and was 2 years old. With an estimate of $200 to repair, I replaced it for less money but, did also need to pay for the repair service call.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Tessa! Thank you for sharing your Samsung experience! ^Ty Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact over the range microwave with exhaust fan built in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gret microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted this microwave using the same bracket as the old one, quick easy install It heats good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice over the counter microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to clean which is definitely a plus and has the power needed to cook all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks inside and out. Matches with the rest Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was the perfect replacement for our old one, matched our other appliances perfectly, works well and is a very strong microwave. Only complaint is the underside light for the stove isn't very bright and the fan is LOUD!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy to use and functional. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over my last microwave would have like a Manual but found it on the web

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice microwave. The color is beautiful and works perfect.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Roxana34, I am so glad to hear you are pleased with your Samsung Microwave. Thank you for taking the time to share your review with us. We are happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase one from best buy and first time there is a dent. Second time it was ok and I purchased the warranty with it. Look sleek and nice. Only time will time whether its good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best buy customer service department at Customer Care:
      P. (888) 237-8289, H.24 Hours a Day can either answer your question or transfer you to your local store to answer your specific concern.

      Reference number:1144619659
      ^ ^Ross Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and reasonable price, easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave. No quick cook options.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave. Works like a microwave should. Only complaint would be the lack of quick cool options like found on most other microwaves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is definitely a good value but we heard some strange noises from the motor when we first were using the unit. Best Buy is bringing us a new one to be installed. I still think it's a good microwave and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great function and design but poor readability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the function BUT it’s very difficult to read the buttons. They are in a very fine print and they blend into the black background. They should be backlit! They are VERY hard to read!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave seems to work good. Would recommend to buy. Nice update to my home

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Dave Gibson

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. About two years in with this brand and it goes through light bulbs and the front door skin as broken at the corner. Not getting anymore Samsung appliances.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this above rangemicowave it’s very roomy cook fast so may want to keep eye on things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Looks good. Cooks well. Lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This OTR microwave is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is my first OTR purchase and it was an easy install everything came with the box

    I would recommend this to a friend