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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great Microwave Over the range

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great since I bought it over 1 year. Awesome product and it has great look. Earlier version had 4 fan individual settings and now I have the one button to press 4 time to get to the required setting of fan.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This OTR microwave is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is my first OTR purchase and it was an easy install everything came with the box

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice addition to our house. We needed a specific size microwave and this fit nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact over the range microwave with exhaust fan built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave oven. never had one for over the stove. works great and is very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Wally! I personally love over the range microwaves. Samsung is very pleased to learn that you're enjoying this one. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Excellent Microwave for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made - I really like the oven interior finish - My purchase was a replacement; so installation was super easy - The installation instructions are pretty simple and easy - Sad to say though; there is NOT a operation manual or booklet included to show you how to operate or USE the features - So be aware; you will have to find out on your own how to use all the features - For the price it is still a bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave seems to work good. Would recommend to buy. Nice update to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It’s so great looking and does a wonderful job with all features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice microwave. The color is beautiful and works perfect.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Roxana34, I am so glad to hear you are pleased with your Samsung Microwave. Thank you for taking the time to share your review with us. We are happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, does what is supposed to do and is very quiet compared to my previous microwave

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for choosing Samsung, John! ^Jecca Samsung

  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is definitely a good value but we heard some strange noises from the motor when we first were using the unit. Best Buy is bringing us a new one to be installed. I still think it's a good microwave and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic microwave for us. It does a nice job & cleans easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy to use and functional. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase one from best buy and first time there is a dent. Second time it was ok and I purchased the warranty with it. Look sleek and nice. Only time will time whether its good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best buy customer service department at Customer Care:
      P. (888) 237-8289, H.24 Hours a Day can either answer your question or transfer you to your local store to answer your specific concern.

      Reference number:1144619659
      ^ ^Ross Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease and functionality of this microwave are smooth. I love new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grand daughter. She loves it. Quiet compared to her old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Looks good. Cooks well. Lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, simple to use microwave. No sensors for the sensor cooking but I don't use that anyway

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you've found the perfect microwave for you and your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this microwave. It's well worth the splurge. It aligns well with my cabinets for a sleek, clean, and sophisticated look. Functionality is one push of a button for most foods and you can heat multiple dishes at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty sensor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year...when we would turn on light underneath, the entire microwave would get hot on the outside. So hot that you didn't want to accidently touch the microwave at all and NEVER use the light underneath Never could figure it out so Best Buy replaced it after warranty check.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElaineW,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung