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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has a great look and works great. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great OTR microwave. Like all others the fan is excessively loud, but I challenge you to find one that isn’t. The hardware that comes with it for mounting is garbage. Both molly bolts broke leaving me to have to make a trip to the hardware store to get replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave for Home!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern Look. Easy to install and use. Perfect for a simple modern looking microwave for home!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that this microwave has been a fantastic fit for your home, xbabykelly. Thank you for being a valuable member of our family. ^Lo Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good so far, it matches the rest of my appliances and does the job! The paper template was useless, I got lucky, it fit the mounting bracket from the old microwave. I like that the inside is blue and not white like my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look easy to use would recommend to any one looking to do a stylish kitchen upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to clean!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave and super easy to clean. Love all the settings as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Microwave worked great for 3 months then didn’t.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave back in April, and it worked great for three months. Then, the microwave started catching food on fire. I contacted Samsung support to file a warranty claim, but three weeks have passed without a resolution. Samsung keeps promising that this will be fixed, but another week goes by without any progress or a scheduled repair. I would advise avoiding Samsung due to their poor support. I’ve owned many Samsung products, but this experience is making me consider other brands.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know that anyone would be disappointed if they had to endure this experience. Let us help you.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147482355, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave Oven is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave with all the features we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Easy to install on your own. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect over range microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave for over the range. Easy to set up and install. Hooked right into our vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one in order to match my other Samsung stainless steel appliances. I really like the door being smaller (shorter) than the models that have all controls across the bottom of very long doors which swing out much too far for me. I was happy to be able to try out each model in the store, with excellent help from sales clerk.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GregM, it is great to hear you had an amazing experience picking out your new Samsung Microwave. We are honored to have been your choice. Welcome to our Samsung community. Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, sleek, easy friendly buttons and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to clean inside. Definitely worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, installation & purchase. We are extremely happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of preset cook settings for quick use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working over-the-range microwave. Recently purchased item, it works as expected. A preprinted owner's manual would be a very useful item to help explain various setup functions such as the Sensor Cook and the clock time setup, etc. Also, I have a question as to the purpose of the uninstalled charcoal filter???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good, lots of options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit, looks great, so happy to have the counter space back

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great over the range cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has proven to be a great purchase. The size and features are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great, love the look of Irvin my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, mid price microwave. Many features. The only downside is that the inside is very dark as is the control panel.

    I would recommend this to a friend