Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is amazing and looks great above your stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint resistant is so convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having it being fingerprint resistant always makes the microwave look spotless.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this for the last few weeks and love it! Love the sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Black friday deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OTR Microwave with strong fans. Sleek finish as well. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sensor cooking works good too. Easy Installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the microwave by myself without too much problem. However, I look at the control panel to set the clock and intuitively, there is no apparent way to set the clock. I reference the manual, and the instructions tell you to press the clock button. Well, there is no #%^**+= clock button, what the #%^*+!!. After search online trying to figure out how to set this dumb thing, there is a series of commands that you need to enter to set the clock. So the next time that I or someone else has to set the clock, we will have to search the Internet to figure out how to do that. Some dumb engineer dropped the ball on what should be such an intuitive feature. Peace out!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are having some issues using your new Samsung Microwave and I would like to help. The Clock button is located on the left side of the panel shared with the Power Level button. You will press and hold the button for three seconds then proceed with setting the time on the display. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143060788. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Looks great and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and it is also it has a lot of room. I love the black stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots os space, lightweight, and easy to clean. We are loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got what we paid for. Looks good runs good. Easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Not a huge fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for same microwave purchased in 2013 that the door had literally fallen off its hinge. So not impressed with Samsung’s workmanship..should not have to replace microwaves every 7 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi napa! We appreciate you giving Samsung another try. We certainly hope you'll be able to enjoy this model for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to clean and operate . Low noise and great look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave to upgrade my prior 1.6cu Samsung microwave and I love it. It has many features and I like that the inside is like a black material. Overall we are happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic appliance.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. But I had problems resetting the clock after a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Set up on a couple things is tricky. But overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Easy to read display. Works well. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave at a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave! Very Easy to use and work great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel makes this a sharp looking microwave in the Kitchen. Microwave does what you need it for on a daily basis. Delivered and installed by the Best Buy team. Good price and happy with the purchase from start to finish. Almost forgot to mention setting the clock was a bit of a challenge but once we figured that out all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install process was simple with included templates for drilling holes. No issues so far with microwaving food. Very spacious inside as well. Haven't used all the bells and whistles, though, so can't write a review about those. Definitely worth the buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newer model is not always an improvement.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this model to replace similar 10.5 yr. old model that died to make installation easier. Some changes from old to new are not improvements. Old had 5-speed exhaust fan; new has 4-speed that is automatically reduced to 2-speed if microwave is turned on while exhaust fan is set at 3 or 4. Unfortunately, the exhaust fan speed is not automatically increased back to your setting, when microwave cycle finishes. Old had white interior; new has black. I was happier with white. Keypad is difficult to read in low light

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eve55, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time to post your review. Great customer feedback is always appreciated and we are able to create new products with you in mind. We thank you for choosing our Samsung family and for being such a loyal customer. ^Brad Samsung