Customer Ratings & Reviews
- Model:
- ME19R7041FW
- SKU:
- 6358148
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
This microwave and installation are a mixed bag
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty nice unit. The "buttons" are kind of hard to push, which makes me concerned about the longevity of this unit. It is a really good size. It looks really good. It's sounds cheaply made when you open and close the door...like the sound that the door on a cheaply made car sounds vs. a well-made car. Installation was a nightmare due to very poor communication between Best Buy and their contracted installer and both to me. Make sure you know who is delivering the unit to you, either Best Buy or the installer - you have to ask.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your microwave control panel is hard to push.
Try a power cycle if the microwave has power but won't respond to commands or only certain buttons work. Service is required if the panel still doesn't respond.
The microwave control panel does not respond https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for feedback from the delivery/install team.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144933398) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Ease of use
Excellent Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy to recommend this microwave! Easy to use and learn features!
I would recommend this to a friend - Cons mentioned:Timer
Decent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is no way to set clock as no clock button or menu on function keys. Had to unplug and plug in at midnight. First on I have ever seen without programming button. Cooks food well other than that.
I would recommend this to a friendBrand response from Samsung
Posted .I'd like to help with this, Mustanggirl! This link (https://bit.ly/3iVoEhM) can walk you through how to set the time on the microwave. ^Jecca
- Pros mentioned:Ease of use
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks great. Installed by Best Buy. Easy to use. Love it
I would recommend this to a friend - Pros mentioned:Ease of use
Very spacious and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 1.9 Cu Ft Microwave has plenty of space and the controls are very easy to use.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, David! We are delighted to hear that the design and performance of this microwave are a great fit for you and your home. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Design
Very Good Choice in replacing my old microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Choice in replacing my old microwave. It was much needed.
I would recommend this to a friend - Pros mentioned:Installation
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Sensor cooking works good too. Easy Installation.
I would recommend this to a friend Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price. Looks great and works great!
I would recommend this to a friend- Pros mentioned:Ease of use
Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Easy to read display. Works well. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Microwave at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave! Very Easy to use and work great!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to clean and operate . Low noise and great look
I would recommend this to a friend Not very smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the microwave by myself without too much problem. However, I look at the control panel to set the clock and intuitively, there is no apparent way to set the clock. I reference the manual, and the instructions tell you to press the clock button. Well, there is no #%^**+= clock button, what the #%^*+!!. After search online trying to figure out how to set this dumb thing, there is a series of commands that you need to enter to set the clock. So the next time that I or someone else has to set the clock, we will have to search the Internet to figure out how to do that. Some dumb engineer dropped the ball on what should be such an intuitive feature. Peace out!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some issues using your new Samsung Microwave and I would like to help. The Clock button is located on the left side of the panel shared with the Power Level button. You will press and hold the button for three seconds then proceed with setting the time on the display. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143060788. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Design
Black friday deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great OTR Microwave with strong fans. Sleek finish as well. Worth it!
I would recommend this to a friend Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price! This is by far the best out there for the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got what we paid for. Looks good runs good. Easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use
Great appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots os space, lightweight, and easy to clean. We are loving it.
I would recommend this to a friend - Pros mentioned:Size
Beautiful addition to my 4 piece Samsung kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completed my Samsung 4 peice kitchen. Large and modern look in th fingerproof black.
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a nice microwave, not happy with the popcorn feature it does not pop all the popcorn, but it doesn't burn it wither. All in all I am happy with it
I would recommend this to a friend- Pros mentioned:Design
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this for the last few weeks and love it! Love the sleek design.
I would recommend this to a friend Fingerprint resistant is so convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having it being fingerprint resistant always makes the microwave look spotless.
I would recommend this to a friend