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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great over the stove microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. Found an open box special so the price was amazing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news, Jaystang. We're happy to hear that this microwave is a great fit for your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel makes this a sharp looking microwave in the Kitchen. Microwave does what you need it for on a daily basis. Delivered and installed by the Best Buy team. Good price and happy with the purchase from start to finish. Almost forgot to mention setting the clock was a bit of a challenge but once we figured that out all good.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Not a huge fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for same microwave purchased in 2013 that the door had literally fallen off its hinge. So not impressed with Samsung’s workmanship..should not have to replace microwaves every 7 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi napa! We appreciate you giving Samsung another try. We certainly hope you'll be able to enjoy this model for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic appliance.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. But I had problems resetting the clock after a power outage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newer model is not always an improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this model to replace similar 10.5 yr. old model that died to make installation easier. Some changes from old to new are not improvements. Old had 5-speed exhaust fan; new has 4-speed that is automatically reduced to 2-speed if microwave is turned on while exhaust fan is set at 3 or 4. Unfortunately, the exhaust fan speed is not automatically increased back to your setting, when microwave cycle finishes. Old had white interior; new has black. I was happier with white. Keypad is difficult to read in low light

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eve55, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time to post your review. Great customer feedback is always appreciated and we are able to create new products with you in mind. We thank you for choosing our Samsung family and for being such a loyal customer. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and it is also it has a lot of room. I love the black stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Set up on a couple things is tricky. But overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, quick set up. We are very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install process was simple with included templates for drilling holes. No issues so far with microwaving food. Very spacious inside as well. Haven't used all the bells and whistles, though, so can't write a review about those. Definitely worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Die what it’s supposed to do. Great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Several cook levels and choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Easy to clean. Outstanding features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Looks amazing and setup was pretty easy. As others have said, right out of the box the buttons were a bit stubborn but after a couple uses the bottoms work perfect now. Fan on low is somewhat loud, oven lights work great. I really like this microwave so far and the price was right too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and installation was professionally done

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thank you for taking the time to leave a wonderful review! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All functions are great and easy to use. Cooks and reheats foods properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I remodeled my kitchen. A few buttons are confusing and I have locked myself out of the keyboard a few times, but it's easy to figure out how to unlock. The inside is roomy and I like the fan and light underneath.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Decent size and black stainless steel pops out and

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent size and black stainless steel pops out and looks very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit perfect above stove no noise and works great on low setting

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Open box purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Not sure why this was open box? Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Good roomy size and love the finish! Does everything we need.

    I would recommend this to a friend