Customer Ratings & Reviews
- Model:
- ME19R7041FW
- SKU:
- 6358148
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Love love love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave and it’s finger print resistant which is awesome
I would recommend this to a friend- Pros mentioned:Ease of use
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. It was easy to install air replaced my Samsung microwave
I would recommend this to a friend - Pros mentioned:Performance
Microwave worked great for 3 months then didn’t.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave back in April, and it worked great for three months. Then, the microwave started catching food on fire. I contacted Samsung support to file a warranty claim, but three weeks have passed without a resolution. Samsung keeps promising that this will be fixed, but another week goes by without any progress or a scheduled repair. I would advise avoiding Samsung due to their poor support. I’ve owned many Samsung products, but this experience is making me consider other brands.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know that anyone would be disappointed if they had to endure this experience. Let us help you.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147482355, which will help our team pull up your information.
^Rainly
Great Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an awesome microwave at a fabulous price! Highly recommend it. Very modern looking. Bought it as a gift for Step Son's new home and he loves it! Just don't forget to change the venting if you are installing as ventless. It comes as venting outside. I got it up and realized it was wrong and had to take it back down to change it.
I would recommend this to a friend- Pros mentioned:Installation
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave, it was easy to install and works awesome!
I would recommend this to a friend - Cons mentioned:Timer
easy to operate
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine. does the job. had to search internet to reset clock.
I would recommend this to a friend Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best microwave I’ve ever had. Lots of great features!
I would recommend this to a friend- Pros mentioned:Size
Easy to use controls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has super easy to use controls and is large on the inside.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave everything works fine. I am installing it myself
I would recommend this to a friend - Pros mentioned:Ease of use
Great Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the look and ease of use of this microwave
I would recommend this to a friend Great price for an over-the-range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a microwave to replace one that broke. After shopping around we found that most of the major appliance stores all had the same price however best buy allowed us to ship to the store and pick up for no charge (since we were installing ourselves). They provided great customer service as we picked up the microwave right in the middle of Black Friday shopping.
I would recommend this to a friend- Pros mentioned:Size
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very nice one look good in the kitchen and good size inside
I would recommend this to a friend - Pros mentioned:Performance
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is awesome. So far it works great. No problems
I would recommend this to a friend - Pros mentioned:Ease of use
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave,easy to use and really high quality
I would recommend this to a friend - Cons mentioned:Instructions
Operation Confusion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instruction sheet provided with this unit is sparse in information detail. That provided readily misleads, giving way to operation confusion.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Unreliable,
Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
To understand further the features and specifications including the opeartion of your product.
here is the user manual for your reference:
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:
1144469810
^Ross
Nice looking microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good working and looking microwave. Works well but does have some issues. Blower is set to the back by default. Almost no other company does this out of the box. No quick start option, must put in a time and submit it. Works great though
I would recommend this to a friend- Pros mentioned:Ease of use
It’s ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re a little bit disappointed with this product after 5 months of used the turntable lights was already broken but overall everything works perfectly and very easy to clean up
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Microwave oven light. I have some information for you on how to replace this bulb for a working lit interior. See link below:
https://www.samsung.com/us/support/answer/ANS00049242/
Thank you for choosing Samsung. ^Brad
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was well priced and works perfectly. Would recommend
I would recommend this to a friend- Pros mentioned:Ease of use
Great quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great value and very simple to use.
I would recommend this to a friend - Cons mentioned:Door
Dave Gibson
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. About two years in with this brand and it goes through light bulbs and the front door skin as broken at the corner. Not getting anymore Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147989177) to help our team pull up your information when you message us.
Thank you.
-Ricardo