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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,539 reviews
  • Rated 5 out of 5 stars

    New upgrades microwave works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old over the stove microwave stopped working so when we were at Best Buy a sales person showed us the different over the stove units on sale. The Samsung 1.9 cut ft model we chose was installed by Best Buy and works great. The 2 man crew that installed it were fast and left the area cleaned up and took the old microwave with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Sleek and shiny..Lot of features like keep warm

    I would recommend this to a friend
  • Cons mentioned:
    Door, Heating

    Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors squeak when closing. Outside of microwave steams up when warming food.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A properly working microwave is needed for it to work, JolandaA. Let's go ahead and provide you with the information you need.

      We recommend you always ensure that the door seals are clean and that the door closes properly. Take particular care when cleaning the door seals to ensure no particles accumulate and prevent the door from closing correctly. Wash the glass door with very mild soap and water. Be sure to use a soft cloth to avoid scratching.

      Please check this link to your user manual for details. Turn to page 20.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Your microwave's door isn't completely sealed, so when condensation forms on the outside, some of it may get inside or between the glass panes. Please check this link for details.

      Condensation forms on the microwave door
      https://www.samsung.com/us/support/troubleshooting/TSG01110250/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145448907) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Nice clean Lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected this microwave only to find it did not have quick keys for heating water. You have to select beverage and then start. The fan has multiple speeds to keep smoke out of the house. Does Potatoes to perfection, defrosts as designed and everything we have cooked or reheated came out perfectly. If you like quick keys get a different model. I miss them!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased that you are enjoying your new microwave. Thank you for choosing Samsung for your cooking needs! ^Cat Samsung

  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We were not having any luck with GE microwaves (2 in 4 years) decided to try this Samsung. It has the same power as the others, but seems to cook better. The only thing it doesn’t have that the others did is the ability to run the kitchen timer and cook something at the same time. With all the great features, not a minus in my book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good microwave but needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am happy with this microwave. I will say the pictures are misleading, because I thought I was getting a rack with this microwave. Also, I am unhappy with the timer. You can not cook food while the timer is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy looking with so many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really streamlined the kitchen. Built in vent reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, price was more than reasonable! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel and fingerprint resistant very good combination.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad you're happy, Colanche! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it doesn’t leave finger prints when its touched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks great in our kitchen we wanted all stainless steel appliances when making our purchase. Microwave had all the features we were looking for. Only thing it really is not fingerprint resistant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is beautiful, works great. The only complaint, the directions to modify for over the range and install were not very clear. Took some time to decide the directions. But it’s up and running great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Thecookatmyhouse. Thank you for taking the time to share your Samsung experience with us! ^Ty Samsung

  • Rated 5 out of 5 stars

    Lovely design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful!! Great price for a great product. Works with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful! Looks beautiful, and works beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great easy to install. overall easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to install. Recommend it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes loud noise sometimes. I am not sure what’s going on, but it seems when I set power level other than 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Lots of neat features. Easy to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Like the way it looks over my stove!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks food well simply to understand good microwave

    I would recommend this to a friend