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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,539 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has super easy to use controls and is large on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a great value and very simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice one look good in the kitchen and good size inside

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re a little bit disappointed with this product after 5 months of used the turntable lights was already broken but overall everything works perfectly and very easy to clean up

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Microwave oven light. I have some information for you on how to replace this bulb for a working lit interior. See link below:
      https://www.samsung.com/us/support/answer/ANS00049242/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    New upgrades microwave works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old over the stove microwave stopped working so when we were at Best Buy a sales person showed us the different over the stove units on sale. The Samsung 1.9 cut ft model we chose was installed by Best Buy and works great. The 2 man crew that installed it were fast and left the area cleaned up and took the old microwave with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an over-the-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a microwave to replace one that broke. After shopping around we found that most of the major appliance stores all had the same price however best buy allowed us to ship to the store and pick up for no charge (since we were installing ourselves). They provided great customer service as we picked up the microwave right in the middle of Black Friday shopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was a good purchase. Nothing fancy & works fine. Only negative is that instead doesn’t light up while cooking but it’s not an issue for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stainless Steel with black accents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good microwave with Sensor cooking. The stainless steel with black accents goes well with other stainless Steel appliances which have black accent pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Sleek and shiny..Lot of features like keep warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was well priced and works perfectly. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good working and looking microwave. Works well but does have some issues. Blower is set to the back by default. Almost no other company does this out of the box. No quick start option, must put in a time and submit it. Works great though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks great in our kitchen we wanted all stainless steel appliances when making our purchase. Microwave had all the features we were looking for. Only thing it really is not fingerprint resistant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is beautiful, works great. The only complaint, the directions to modify for over the range and install were not very clear. Took some time to decide the directions. But it’s up and running great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Thecookatmyhouse. Thank you for taking the time to share your Samsung experience with us! ^Ty Samsung

  • Rated 4 out of 5 stars

    Overall a good microwave but needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am happy with this microwave. I will say the pictures are misleading, because I thought I was getting a rack with this microwave. Also, I am unhappy with the timer. You can not cook food while the timer is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We were not having any luck with GE microwaves (2 in 4 years) decided to try this Samsung. It has the same power as the others, but seems to cook better. The only thing it doesn’t have that the others did is the ability to run the kitchen timer and cook something at the same time. With all the great features, not a minus in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, price was more than reasonable! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean Lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected this microwave only to find it did not have quick keys for heating water. You have to select beverage and then start. The fan has multiple speeds to keep smoke out of the house. Does Potatoes to perfection, defrosts as designed and everything we have cooked or reheated came out perfectly. If you like quick keys get a different model. I miss them!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased that you are enjoying your new microwave. Thank you for choosing Samsung for your cooking needs! ^Cat Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great easy to install. overall easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to install. Recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy looking with so many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really streamlined the kitchen. Built in vent reasonably priced

    I would recommend this to a friend