Customer Ratings & Reviews
- Model:
- ME19R7041FW
- SKU:
- 6358148
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Super compra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me gusta lo amplio que es, perfecto, fácil de limpiar
I would recommend this to a friend Shaky ground for install and damaged goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was set for between 9 AM and 12 PM 25 May 2020. Came around 1020 AM . Seemed to be a fairly smooth take out and install. They then showed me damage to the top left of Microwave. They stated that they did not see it before it was installed. Box did not seem to be damaged, but I cannot state for certain. Anyway they said they would notify Best Buy that it had been damaged, and that I would get notification. None so far. I am waiting for your notice on this and a new install or at minimum 30% - 40% back on product. Damage seemed to cause doors slightly misaligned also. The installers also left without giving me the user manuals.
No, I would not recommend this to a friendLasted 1.5 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving 3 stars only because of Best Buy's support. We bought this in late October and early December (1m2w) it stopped working. We finally got our confirmation to return the unit yesterday for the same model that can't be fixed and Samsung doesn't support our area.. thankfully we have a BB warranty to go along with this unit. BB did come out and look at it while it was still inside manufacturer warranty so tyvm for that. 2 stars for timeframe it took Samsung to authorize return, 4 stars for BB going above and beyond, 1-star for the unit we received. (3 stars overall) hopefully the next unit will work longer..
No, I would not recommend this to a friend- Pros mentioned:Size
Better Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A much better microwave with a larger inside area.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive microwave with easy to use functioning.
I would recommend this to a friend Love the features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a reasonable price and easy to install.
I would recommend this to a friendStrong
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and strong microwave !!! My wife love it
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Great features. Love the reheat setting
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Works great. Looks great. It was easier to transfer the template by measuring instead of holding up to drill the holes for the top
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave gets the job done. Would recommend to friends
I would recommend this to a friend Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Use it all the time. Good Price. Easy to use.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and very easy so use or program. Great for the cost
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Putz! Finding a great product at a great price should be celebrated! We're glad you're happy with this microwave. ^Jecca
Double-check for features you want.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this particular model based on price vs. features. It seemed to be a good deal until we got it home and found out that our favorite feature isn't present on this model. It doesn't have a single-button express cook feature. What were they thinking???!!! Other than that, it mounted under the stove hood without too much trouble--I was able to do it myself.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Davidg,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Aloe
Un-Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior is black…very dark and the function panel is also very dark and hard to see. After only having it about a month the turntable stopped working. Delivery was like watching The Two Stooges…they left a huge mess all over the place, sawdust from installing. They had to remove the television as it was built in directly above the microwave (same size as microwave)and said it was ready to go. In my oversight I forgot to check it and now it does not work! So overall I’m not too happy with Best Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144734468
Leo
- Pros mentioned:Ease of use
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave. A lot of features & easy to control
I would recommend this to a friend - Pros mentioned:Ease of use
Works great many options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and stylish look. Compliments kitchen easy install
I would recommend this to a friend - Cons mentioned:Heating
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave 3 weed ago and it stopped working. I tried to take it back to Best Buy and return. They would not take it back because it was past 15 days. I purchased a Samsung because my last one lasted 11 years. Not this one. It did not heat as good as my previous one. When it stopped working the inside was so hot you could not touch. I'm thought it was going to catch on fire. Not happy with my purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mickeyb! We'd like the opportunity to discuss these issues more in depth with you. If you'd like to contact us, please reference ticket number 1142505636. We can be reached via either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Microwave is sleak
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to match the stove and dishwasher. It works really well and looks nice. It a microwave, nothing special does it's job . Changing the time is hard to figure out
I would recommend this to a friend- Pros mentioned:Performance
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works GREAT! Definitely worth the price. Recommended for sure.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad you feel this way, Yvone! Thanks for sharing. ^Jecca
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice microwave! It looks beautiful over our range.
I would recommend this to a friend