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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,539 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and beautiful. I like the black features and inside, which I think will hide the splatters. My one complaint is that the touchpad shows fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch the Heating Element...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this same microwave for three years. Countless uses on it and had a fluke heating element failure torpedo it. We got another one just like it. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great purchase and works really well to date!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item recommended to buy super easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave worked as intended and was a great deal.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just randomly started making a really weird noise after only having it for about a month or two. the door feels like it could pull off at any moment. it was hard to install

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this, Csplax! I have this link (https://bit.ly/2Gut4PD) that can explain the causes of different noises you may hear from the microwave. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung - 1.9 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my GE microwave died on the 1-year anniversary after installation, I went back to Samsung. What a difference in quality for not much more money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my home and looks great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate microwave, a bit short on menu options.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes longer to heat things on high setting than previous microwave even though wattage is equivalent (seems true of many newer microwaves). Does not have some of the convenient features on the menu options that we would like, such as number of reheat categories (only 3), softening butter or chocolate, etc. This is difficult to assess in the store without power to the microwaves. Took numerous tries to set the clock, not intuitive. Can't have timer running in background while using microwave for something else. OK as a slightly above basic microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Doug. Thank you for leaving a review of your Samsung microwave. This information will help us improve the quality of our appliances overall Samsung experience for everyone! ^Ty Samsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a microwave... Heats up your food... haven't figured out how the sensor works... but you can just input the time you want to cook with. The buttons are a bit stiff to begin with but seems to get better after a little use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave - replaced an older Samsung that died after 10 years so I did not have the replace the backing plate, it was the same. Had to drill new holes in the cabinet above due to new location for those bolts. One thing you have to get used to is that the inside compartment is a dark color. Got it for a great deal as well - $200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many features to figure it out easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are few instructions on how to use the many capabilities. I haven't read the online information and I need to. It is not that easy to figure out, so it is a little bit of a disappointment in that respect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fancy microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very stylish and modern. Totally recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is a repeat purchase for us (albeit 8 years later). Love the dark grey stainless steel. The delivery crew were quick and efficient, if a little bit standoffish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the price on this installed microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our rental. Great value and looks great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Finding a great product at an even better price is always fun! We're glad you like the microwave. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic microwave, we were replacing a similar Samsung that failed after 8 years. Best Buy had it in stock and I was able to buy online and pick up at the store in an hours' time. Very fast, very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use microwave. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave easy to install and easy to use and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because our old microwave broke and we wanted to match the other appliances. So far so good

    I would recommend this to a friend