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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,539 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for a very nice price. Does it job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install would recommend this to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks great too. The lack stainless part is fingerprint resistant however the keypad is not but it does wipe off pretty easily. We installed it ourselves and everything we needed was included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this product. easy to install and easy to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple microwave to work and clean at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 3-yr old Kenmore that lost its brains with a new Samsung 1.9 Over-the-Range microwave. Like the look and it is fast. Only confusion was trying to figure out how to set the clock as there is no "clock" button as on most others. Thank goodness for the internet. Otherwise, it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Over-the-Range Microwave is a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is functioning as expected. Has many great features that make it a good choice such as Sensor Cook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the value and easy to use and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic microwave, we were replacing a similar Samsung that failed after 8 years. Best Buy had it in stock and I was able to buy online and pick up at the store in an hours' time. Very fast, very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple and easy to use. What more can I say!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ~4 Months Old and It Died.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of getting the device serviced, but 2 weeks until they come. I purchased this microwave in-store after reading reviews of similar models at the same price range. I thought I was getting a pretty smart microwave for the price, but during the use of the microwave the wife and I would noticed that the sensor would not accurately heat the food. We noticed that our food would be blistering hot (overcooked) at the half-way point of the sensor. Most recent issue: Heating some veggies and boiled some water in the microwave, the timer ended and things were fine. The range/stove was not on, but as we were preparing dinner the light went off in the microwave. We did not hear a "pop" or smell for an electrical issue, but the microwave is dead. Used the instruction manual to confirm that this was a problem with the microwave. Customer Service: They were very helpful and very personable, which is a huge plus. As anyone would be with a 4 month old appliance, the reliability of the product. They will require a maintenance person to come out and check/repair the microwave. Technician called me after and together diagnosed a few potential problems, where he ordered parts for them to have when the technician comes; 1 to 2 week service call and covered with 1 year warranty. My concerns: I relayed to each person that my concern is if this is an overheating issue then replacing a burned out component will not fix the overall issue and I'll be here 4 months down the road. They told me: they won't know the issue until the technician arrives and diagnoses. Once that happens, they will have the option to replace or refund if the device is "un-repairable".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Kyle. We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. We are very confident that the technician will be able to resolve this matter for you.
      If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143631688) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Rated 5 out of 5 stars

    Replacement good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced GE good looking and lots of added features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great delivery service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good microwave! Great quality and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 1.9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well. The door seems a little bit flimsy. I would like a little more time to see if I like this in a years time. I have no complaints about the microwave...except the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this microwave. Sleek design, easy to use, bright night light, and range fan is not too noisy. Very happy with it, and the "blue LED's" are easy on the eyes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a few years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a previous one. Only negative is that the top brackets seem to be weak and after a few years of use, the body of the casing pulls away from the brackets

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there McKittry, I am glad you are enjoying your new Samsung Microwave. I appreciate you sharing your experience with us and I look forward to sharing it with our design team. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid built, easy to use and nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic things you need for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint guard love how it shines also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new microwave works and looks great. We have a number of Samsung products and haven't had issues with any of them. The only feature that is missing is one we had on our old GE microwave and that is pressing the 1-5 buttons and automatically starting a 1-5 minute cook.

    I would recommend this to a friend