Customer Ratings & Reviews
- Model:
- ME19R7041FW
- SKU:
- 6358148
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Ease of use
Great Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this microwave. Sleek design, easy to use, bright night light, and range fan is not too noisy. Very happy with it, and the "blue LED's" are easy on the eyes.
I would recommend this to a friend ~4 Months Old and It Died.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the process of getting the device serviced, but 2 weeks until they come. I purchased this microwave in-store after reading reviews of similar models at the same price range. I thought I was getting a pretty smart microwave for the price, but during the use of the microwave the wife and I would noticed that the sensor would not accurately heat the food. We noticed that our food would be blistering hot (overcooked) at the half-way point of the sensor. Most recent issue: Heating some veggies and boiled some water in the microwave, the timer ended and things were fine. The range/stove was not on, but as we were preparing dinner the light went off in the microwave. We did not hear a "pop" or smell for an electrical issue, but the microwave is dead. Used the instruction manual to confirm that this was a problem with the microwave. Customer Service: They were very helpful and very personable, which is a huge plus. As anyone would be with a 4 month old appliance, the reliability of the product. They will require a maintenance person to come out and check/repair the microwave. Technician called me after and together diagnosed a few potential problems, where he ordered parts for them to have when the technician comes; 1 to 2 week service call and covered with 1 year warranty. My concerns: I relayed to each person that my concern is if this is an overheating issue then replacing a burned out component will not fix the overall issue and I'll be here 4 months down the road. They told me: they won't know the issue until the technician arrives and diagnoses. Once that happens, they will have the option to replace or refund if the device is "un-repairable".
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Kyle. We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. We are very confident that the technician will be able to resolve this matter for you.
If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143631688) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty
Good for a few years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace a previous one. Only negative is that the top brackets seem to be weak and after a few years of use, the body of the casing pulls away from the brackets
I would recommend this to a friendBrand response from Samsung
Posted .Hi there McKittry, I am glad you are enjoying your new Samsung Microwave. I appreciate you sharing your experience with us and I look forward to sharing it with our design team. We thank you for choosing Samsung in your home. ^Brad
Samsung 1.9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works well. The door seems a little bit flimsy. I would like a little more time to see if I like this in a years time. I have no complaints about the microwave...except the door.
I would recommend this to a friendBest service at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave and the help at Best Buy was so wonderful and knowledgeable. The gentleman installing it were so professional and friendly
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very simple microwave to work and clean at all times.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like this product. easy to install and easy to use
No, I would not recommend this to a friend Great oven
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasers this oven to replace my older oven that came with the house. Install was very easy. I only drilled twice. My original brackets work just fine. Love how fast it cooks
I would recommend this to a friendMicrowave that serves its purpose in the kitchen .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my New Over-the- Range Microwave its serves pretty much everything that needs to warm in a timely manner. Now it’s your turn to pickup one at your conveniently locations.
I would recommend this to a friendMicrowave Heaven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was a good investment based on the brand we use in our home. This microwave is great with different options that fit our everyday meals. Only thing is we had hardest time setting time on microwave and still not set....frustrating.
I would recommend this to a friend- Pros mentioned:Ease of use
Just what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s simple and easy to use. What more can I say!
I would recommend this to a friend Replacement good purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced GE good looking and lots of added features
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Good microwave for the price was easy to install.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was oretty essy to install ourselves. Anything you can install yourself i would.... its worked great nice and big inside easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the value and easy to use and clean
I would recommend this to a friend - Pros mentioned:Ease of use
Great delivery service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a good microwave! Great quality and easy to use.
I would recommend this to a friend Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new microwave works and looks great. We have a number of Samsung products and haven't had issues with any of them. The only feature that is missing is one we had on our old GE microwave and that is pressing the 1-5 buttons and automatically starting a 1-5 minute cook.
I would recommend this to a friendsales associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lady that helped me wasnt in a hurry to get me out of there she answered all questions and explained different things that i asked about
I would recommend this to a friendSamsung - 1.9 Cu. Ft. Over-the-Range Microwave wit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy always has the best price great customer service and professional installation Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendNice microwave, just above the oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stainless steel microwave; easy to use because its installed within easy reach just above the stove/oven; instructions on key pad and on written guide make it relatively easy to use microwave.
I would recommend this to a friend- Pros mentioned:Ease of use
nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid built, easy to use and nice features.
I would recommend this to a friend