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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,539 reviews
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little assembly required, as with most for individual use. Have time available if installing yourself-directions are adequate and helpful to have second set of hands though as a single managed well enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the no fingerprint part, except the keypad is shiny and shows fingerprints. The tray part is nice and big. It is pretty spiffy looking and helps my old kitchen look better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, the handle broke and had chance to choose a different one, but i had to choose the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My team member listened to my needs and advised me to choose this model and he was correct. I insist on being able to choose my power level for everything I place in the microwave. Very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 1 out of 5 stars

    Get the upgraded model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely like microwaves but there was a space above my stove for it, so I bought this one. Do yourself a favor and upgrade. This is a painful experience. The glass rotating plate always comes dislodged, so I have to put it back in properly every time i use it. It has the quick 30 second timer, but you have to click it, then click start. Just get the upgrade, you'll be happier than I. Good luck!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HeatherA,

      We understand the disappointment about the dislodged microwave turntable and the timer. Let us help.

      Below is a troubleshooting link to help with the turntable rotating performance.

      The turntable does not rotate and is making noise:
      https://www.samsung.com/us/support/troubleshooting/TSG01001970/

      You may also refer to page 21 of the user manual for details about cleaning the turntable and roller rings.
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need further assistance in setting the 30-second timer, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148279465) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for heating up leftovers and also frozen vegetables. I have not tried the defrost function yet or popping popcorn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. My only complaint is that you can't set a timer when the vent is on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, functional microwave - nothing fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wish it had autostart, but it installed without too much trouble and works well. We do like the fact that it has a "power save" option where you can turn off the clock display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a little while to get used to. Also, needed additional hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only knock is you cant use the microwave and kitchen timer at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and holds a lot!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave. I bought a Samsung set for one of my properties. looks super sharp and hasn't given me any trouble. Tenant said he rented the unit because how nice the kitchen looks with these appliances. Lots of space inside too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only the keypad lit up.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well. And, so far it cooks well. However, it would be nice if the keypad lit up, once one started using it. Often we must turn on the overhead lights to see the display during use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a nice microwave. I have a radiation detector (cheapo model) like 24 bucks and measured the radiation, and this one does not leak like many other microwaves do. I cook my breakfast sandwich by just pressing the frozen button and then start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is good. However, it has some features that I was not aware of. It requires replacement filters frequently. Not sure as to why a mircowave requires filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before and it lasted a long time. Bought a General Electric and thst is the worst decision. It did not last at all. Also the Best buy service girl was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our mew microwave! We could not close the door on the old one so its nice to just put something in an walk away :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of broken microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave finally gave out. Looking to replace the original, but found out that is was close to $1000. So decide to purchase this one instead. Work very well, love the clean and smooth look of the front panel. Functionality is even better then my old one.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Ok microwave but very difficult to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are NO instructions on how to use this, you have to google how to set the clock and even that is hard, it does a job but I’m still disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monster,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of having difficulty in setting the timer on the microwave. We will surely notate your feedback about this matter for a better and user-friendly product in the future.

      I highly recommend clicking these links below for a basic troubleshooting guide:
      Set the time with the Power Level button (ME19R7041F):
      https://www.samsung.com/us/support/answer/ANS00087028/

      How to cook with your Samsung microwave:
      https://www.samsung.com/us/support/answer/ANS00049159/

      For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
      https://www.samsung.com/us/support/answer/ANS00062285/

      To learn more about the product, you may refer to this user manual for further information:
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144287651

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was the only "over the range" microwave that the store had in stock, so I bought it because I needed one right away. I'm so glad I did! This unit looks lovely and sleek in my kitchen and the "fingerprint free" finish is awesome. It has many different functions, is quiet, and powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ventilation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave does the job, and the vent fan is very powerful! It's noisy, as is to be expected, but has 4 speed settings so you can adjust as you like.

    I would recommend this to a friend