Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,539 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our other microwave, but it did not match the kitchen nor other appliances so we replaced it. This microwave is just a good, perhaps a bit sronger. Cooks items evenly (if a microwave can do that!) Makes an enchanting sound when the item is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install. Came packaged well and works great! Very nice looking microwave. Replaced another Samsung microwave that I had for 9 years. Hoping this model lasts as long. Great price for an over the range microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this replacement! The blue color is very nice in the kitchen. The preprogrammed buttons help with cooking fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has 4 fan speeds, and is quick to heat! It is not an overly fancy microwave but has everything you need... unless you need the convection option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son,and his beautiful family. They are really enjoying it. The person who came and installed it,was very professional.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    It's Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really very fingerprint-resistant. The buttons require extra effort to use. I usually have to press them twice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are having some concerns with your Samsung Microwave buttons. It is best practice to use the pad of your fingers or thumb to ensure the button is full pressed. We are excited to be your choice for your newest addition to your kitchen and we welcome you to our family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Buzz me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but vibrates and was bent in several places. They installed it anyway and left a lot of shipping plastic on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom’s microwave broke, so I bought her this one to match her Samsung stove. She said it works great and heats perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a different one but you guys didn't have it in stock couldn't wait on it to come in. It was a little higher price than the one I have now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with BESTBUY it even gets better when you’re a plus member. Spacious and great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is adequate for the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside looks good, and I liked the blue interior. Now, I regret the blue interior, because it is dark and I can't see the food while in the microwave. I need to bring out the dish.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turntable is difficult to position. It is also extremely hot to the touch. Instructions are difficult to follow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Microwave Customer, I see you are experiencing some concerns with your unit and would love the opportunity to see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143421444. We thank you for choosing Samsung as your newest addition to your kitchen. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless online ordering and selecting an installation date. They narrowed down my time to two hours and the team that came were very professional and neat. My membership to Geek Squad saved me a considerable amount for the delivery and install service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well. Nice design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are not very sensitive and sometimes require repeated pushing for them to work. Clock and some other settings are not intuitive. You need the manual to figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ease of cleaning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new microwave. It has a different coating inside that makes it easier to clean, especially with the way my kids clean. Even the new stainless steel color is nice, wife loves it. Happy wife, happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Has worked well thus far. I love all Samsung and this does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love it. The only tricky thing about this unit is setting the time. Our other microwaves had clock identified for setting. This microwave is set by holding the Power Level button for three seconds. A small clock icon is below the PL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the Range Microwave.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well and was a good replacement for a previous Samsung Model. Hopefully this one lasts longer. Downside is the buttons are bit off and the need to hit them multiple times to select speed or brightness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great . Only issue I have is the buttons are not very responsive and it almost feels like you have to really push down on them unlike most other microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new microwave. I preferred one without all sorts of "bells and whistles". Works well, quiet and easy to use.

    I would recommend this to a friend