Customer Ratings & Reviews
- Model:
- QN100QN80FFXZA
- SKU:
- 10530935
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Samsung 100 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and sounds terrific. Pleased with the television so far
I would recommend this to a friendQled100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok should I got the olednbbbhhhbbbbbbbbbbbbbbb
I would recommend this to a friendIssues with multiple sets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the TV for 2 days when the video went completely out. I had audio but no video. I had to wait almost an entire month to get replacement due to on inventory being available anywhere. I got the replacement and after a week the lest side of screen went very dark. Turned the user off for about 20 minutes and screen returned to normal. I had the same on the right side, and then again on the left over a few days. Obviously Samsung has an issue with this model that they need to address. Decided to go with Hisense 100 in model and have had no problems. I will say that Best Buy customer support has been wonderful and did everything they could to help me rectify the situation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MARKA,
We appreciate you letting us know about your experience. The partial screen outage you encountered can be resolved with a quick firmware update. Our team can even perform remote support if contacted at 1‑800‑SAMSUNG or through our support page. For any future concerns, reaching out first gives us the chance to quickly resolve the issue and help you avoid the inconvenience of a return.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website: https://www.samsung.com/us/support/
~ Samsung Specialist
Problems with this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really happy the first couple of weeks after buying this 100" Samsung TV but then one half of the screen would be dark every now and then when I turned it on. I was going to swap it for another of the same TV but saw the same complaints from other buyers of this TV. I decided to swap it for the Sony Bravia 5 mini-LED 98" TV. So far, I'm happy with the new Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Maxx,
We appreciate you letting us know about your experience. The partial screen outage you encountered can be resolved with a quick firmware update. Our team can even perform remote support if contacted at 1‑800‑SAMSUNG or through our support page. For any future concerns, reaching out first gives us the chance to quickly resolve the issue and help you avoid the inconvenience of a return.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website: https://www.samsung.com/us/support/
~ Samsung Specialist
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new TV, 100 inch Samsung, the piciture is wonderful, the sound is great. It looks great on our wall too. But you have to take time to do all the set up, a bit confusing!!
I would recommend this to a friendGood TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing specially with AI features. Bright colors and sleek design.
I would recommend this to a friendBig and vibrant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fills the space great, vibrant picture, and easy to set up.
I would recommend this to a friendAwesome installation! N
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great! Installation was awesome!! Cant say enough good things about the guys who installed the tv!!! Made sure everything was working properly including all my apps and apple tv, and that we understood how to operate all areas with the remotes!!! 10 out of 10!!!
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has outstanding picture quality, vibrant colors, and smooth performance—an excellent upgrade for any home.
I would recommend this to a friendHome Theater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with Samsung 100" the colors and clarity are great!
I would recommend this to a friendNew tv looks awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is not what I expected, my old Samsung looks way better
No, I would not recommend this to a friendBrand response from Samsung
Posted .ArmandoM1967,
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
