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Customer reviews

Rating 4.7 out of 5 stars with 210 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the 10,000 mAh Portable Charger, frequently praising its long battery life, convenient portability, and compact size. Many appreciate the device's quality and design, noting its durability and sleek appearance. The lightweight nature of the charger is also a recurring positive comment. While some mention the included USB-C cable's length, overall feedback is overwhelmingly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Its a lie

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother accidentally spilled some yoghurt on this and stopped working. I had previously gave her it since my phone wasn't really charging all that great with this and since her phone had a smaller battery, she probably wouldve had a better experience with it. Anyway, she spilled liquid and i opened it only to realize the battery is smaller than advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked right for one charge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this unit! I bought it, and it looked good and felt solid due to the metal built. So I charged it fully and plugged in my S20 FE via USB-C. Phone showed superb fast charging! Great! Tried to charge a second time and the fast charging turned to just "Charging" I felt my be my USB-C cable was the problem so I bought an original Samsung cable. Same results! No more fast charging. Also the led lights are only showing 3 dots even though the unit is fully charged. I don't know why Samsung puts their name is such a low quality power bank.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product doesn't charge or stay charged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these because I need them for my phone for work. The first day one charged all the way, but then wouldn't go past two bars on subsequent charges. The second one went to only two bars the first time, and now won't charge at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product Stopped working after 2 months. Store told me I can’t get a replacement. Smh Best Buy

    No, I would not recommend this to a friend