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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 563 reviews
  • Rated 4 out of 5 stars

    Pairing unsuccessful.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but I am not able to pair the unit with my TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charging port broke on my phone so this is a great alternative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for phone, but not the watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone dock is good, charges with the case on no problem. As for the watch, i have the watch 6 classic, i have to take the bands off for it to charge, coming from samsung themselves, id image they would have realized the issue and redesigned it so you wouldnt have to take the bands off to charge it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    You need the specific samsung power adapters

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need the specific samsung power adapters. So be prepared to spend the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Easy and fast charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge a phone and watch really fast and silently. It has a built in fan that keeps the phone from heating up. Very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Great fast charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly charges my Samsung Galaxy S21 and Samsung Watch 4. Big enough for phone and watch but otherwise small footprint.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Will not charge all Samsung watches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, had to return the item, as it would not charge by Samsung Gear S3 watch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have trouble charging my Galaxy Watch 5.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance

    Rated 5 out of 5 stars

    Psych

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, is a space saver. It charges my phone and watch very fast, hopefully stays that way

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad store policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would guve no stars if I could. Comes with no plug, couldn't get it to work and then when I took it back to the store, I was 2 days past their, new to me, 2 week return policy? But was suggested to pay into their rewards program? And they would give me the return? But the rewards program is $40, which means I would pay get back $30 for $70 item after paying for the club? Not a math wiz here but thats a hard no! Will never shop here again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so helpful in condensing the number of cords sitting on my night stand. 100% recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt like it cause i couldnt charge everything at one time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JerricaH, thank you for sharing your thoughts with us about your experience using the Samsung 15W Duo Fast Wireless Charger pad with Cable Only. The advertised charger pad is compatible with the Galaxy S6 & Later, Galaxy Note 5 & Later, All Galaxy Z Series, Galaxy Buds+ & Later, Galaxy Watch Active & Later, and Galaxy Watch 3 & Later. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Charger For My Phone and Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to charge my phone and watch at the same time in one convenient location on my desk. Less clutter and more room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Dual Charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger device cool, just a awkwardly built IMO. The phone and watch charging combo are nice just not very fast at charging. Not a sleek of look as I thought prior to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt realize it didnt hold a charge for charging when electric is off..works for me having a reading problem lol

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance

    Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works great. It charger my S21 and watch fast. I have 3 of these chargers now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got it to work.. However the instruction "manual" was a three illustrations showing phone on pad. No info on lights or required high wattage AC adapter (not included} nor was any info provided on compatible adapters. Had to search internet for Samsung instruction manual which provided needed info.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works perfectly

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can put any of my devices on both sides of the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light weight ✨️ of this charger make it amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. The lights are cool so you know your phone or watch is sitting on it correctly. But it only Works great for my Galaxy Watch 4, my Pixel 6 Pro doesn't consistently charge on it. Some nights it works, some nights it only charges a little and some nights it doesn't charge at all. I've had my phone die during the night while sitting on this charger.

    No, I would not recommend this to a friend