Customer Ratings & Reviews
- Model:
- EP-P5400CBEGUS
- SKU:
- 12195622
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Super fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My charging port broke on my phone so this is a great alternative
I would recommend this to a friendGet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I have trouble charging my Galaxy Watch 5.
I would recommend this to a friend- Pros mentioned:Charging speed, Overall performance
Psych
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, is a space saver. It charges my phone and watch very fast, hopefully stays that way
I would recommend this to a friend - Cons mentioned:Compatibility
Bad store policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would guve no stars if I could. Comes with no plug, couldn't get it to work and then when I took it back to the store, I was 2 days past their, new to me, 2 week return policy? But was suggested to pay into their rewards program? And they would give me the return? But the rewards program is $40, which means I would pay get back $30 for $70 item after paying for the club? Not a math wiz here but thats a hard no! Will never shop here again
No, I would not recommend this to a friend 
Works perfectly
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love that I can put any of my devices on both sides of the charger.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been so helpful in condensing the number of cords sitting on my night stand. 100% recommend.
I would recommend this to a friendGreat Charger For My Phone and Watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to charge my phone and watch at the same time in one convenient location on my desk. Less clutter and more room.
I would recommend this to a friendSamsung Dual Charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger device cool, just a awkwardly built IMO. The phone and watch charging combo are nice just not very fast at charging. Not a sleek of look as I thought prior to purchase.
I would recommend this to a friendMeh meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not super fast or fast charge my old S24+ 256gb nor does it my new S26 ultra
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there PatrickW, thanks for reaching out to share your feedback with us about your experience using the Samsung 15W Duo Fast Wireless Charger pad with Cable Only. We value your thoughts as we continue to make improvements on our product line to best suit the needs of our customer base. The Samsung 15W Duo Charger (EP-P5400) requires a wall adapter rated at 25W or higher with USB Power Delivery to output 15W fast charging. If you are using an older or lower-wattage adapter, the charger defaults to a slow 5W or 7.5W charge. To resolve, please ensure that you're using a 25W or 45W USB-C Adapter (like the Samsung 25W Power Adapter). If you have any questions for us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Charging speed, Overall performance
Great charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger works great. It charger my S21 and watch fast. I have 3 of these chargers now.
I would recommend this to a friend Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt realize it didnt hold a charge for charging when electric is off..works for me having a reading problem lol
I would recommend this to a friend- Cons mentioned:Compatibility
Waste of Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. The lights are cool so you know your phone or watch is sitting on it correctly. But it only Works great for my Galaxy Watch 4, my Pixel 6 Pro doesn't consistently charge on it. Some nights it works, some nights it only charges a little and some nights it doesn't charge at all. I've had my phone die during the night while sitting on this charger.
No, I would not recommend this to a friend - Pros mentioned:Charging speed
You get what you expect from it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this expecting to get fast wireless charging for my earbuds and s22 ultra and i get that, the only downside is it not bringing a brick with it already but other than that no complaints
I would recommend this to a friend Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on my samsung Zpli5, Ive also used it with the S22 and S23, and with the samsung watch4
I would recommend this to a friend- Pros mentioned:Charging speed, Overall performance
Samsung wireless Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient charging pad! It is a fast charger & neat.
I would recommend this to a friend Super lightweight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light weight ✨️ of this charger make it amazing.
I would recommend this to a friendHassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got it to work.. However the instruction "manual" was a three illustrations showing phone on pad. No info on lights or required high wattage AC adapter (not included} nor was any info provided on compatible adapters. Had to search internet for Samsung instruction manual which provided needed info.
No, I would not recommend this to a friendGood but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can say the product is good with build and quality. But the charging is way to slow. I went back to original charger which takes only 1/3 of the time taken by this one.
No, I would not recommend this to a friendQuick exchange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to upgrade with my extended warranty! I will buy the warranty every time for anything electronic.
I would recommend this to a friend- Cons mentioned:Compatibility
Its okish
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work half the time, even with a brand new cord and cube and has a hard time charging watches
No, I would not recommend this to a friend