Customer Ratings & Reviews
- Model:
- EP-P5400CBEGUS
- SKU:
- 12195622
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Duo Dead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this wireless charger isn't working and I need to return, I was excited about purchasing it and looking forward to it working and it hasn't so far.
No, I would not recommend this to a friendDon't buy open box items
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an open box special, Item did not work, evidently Best Buy did not test it after previous purchaser returned the item.
No, I would not recommend this to a friend- Pros mentioned:Design
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and looks cool on my desk, looks minimalist
I would recommend this to a friend Not pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not recharge watch area is not large enough to handle the diameter of the watch back
No, I would not recommend this to a friend- Pros mentioned:Charging speed
Power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wirelessly fast charges my s22 ultra and galaxy watch.
I would recommend this to a friend - Cons mentioned:Compatibility
Bad Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure as to what it is suppose to do, because this charger does not charge any of my devices.
No, I would not recommend this to a friend don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn’t work don’t recommend didn’t work don’t recommend couldn’t return 15 days to return it
No, I would not recommend this to a friendnot as good as samsung says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works... not like i was led to belive it would.... its about as fast as a 2w charger
No, I would not recommend this to a friendDoesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sent an item that doesn’t work at all. Won’t charge or charge my items. I am very disappointed in Best Buy
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product, barely connected to multiple years ranges of devices
No, I would not recommend this to a friend I would suggest something else.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing fast or super fast about this charger. I would unplug the charger & out the cord into the USBC on the phone... That's fast charging. It is convenient for the watch having a double pad. But it takes forever to charge the phone.
No, I would not recommend this to a friendCustomer and Geek Aquad Member
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I and 3 calls to Samsung Tech Support could not get this product to function..returned for credit!!!
No, I would not recommend this to a friendMeh...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it. Had to return it. Expected better results.
No, I would not recommend this to a friendcordless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not work with a case on your phone so it is not worth the buy if you use a case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gilby, thanks for taking the time out of your day to share your thoughts with us about your Samsung 15W Duo Fast Wireless Charger pad with Cable Only. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Wireless charging can be finicky with cases due to a few reasons: thickness, materials, and potential interference with the electromagnetic field. Thick cases, especially those with metal or magnetic components, can block or weaken the charging signal. Even thinner cases can trap heat, slowing down or even stopping charging. If you would like to share nay other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having the proper charger sucks but I'm surrounded by chrome book chargers that did the trick
I would recommend this to a friendDisappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes of charging both phone and headphones. Doesn't work well.
No, I would not recommend this to a friendUseless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge my phone at all. Very frustrating.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item died after 6 days, I'm lucky it wasn't after 15 days or I would be SOL (no protection plan available for this). Will return for a different brand and I think for the price it should come with a charging block.
No, I would not recommend this to a friendExchanged this for a Mophie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this item because it didn't even turn on.
No, I would not recommend this to a friendWasted money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all. The nearest Bestbuy is not close and was not able to return due to work. I should have known with the shady box it was in but it was their last one. Partly my fault.
No, I would not recommend this to a friend