Customer Ratings & Reviews
- Model:
- EP-P5400CBEGUS
- |
- SKU:
- 6495414
Customer reviews
Rating 4.2 out of 5 stars with 570 reviews
(570 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 15W Duo Fast Wireless Charger pad with Cable Only for its charging speed and overall performance with different phones. Many appreciate its ease of use and compact size, making it suitable for travel and bedside use. However, some customers reported compatibility issues with certain phones and noted that a charging brick is not included. A few users also mentioned a slight noise during operation in quiet environments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so! Does the job and i am happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Wireless charging for Samsung Galaxy 22 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the fastest charging but it works when your charger port goes out.
I would recommend this to a friend Rated 5 out of 5 stars
Fine product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy to find that our older model phones were able to charge on this device, but disappointed that I had to buy a separate wall adapter for the power cord. It did not have a USB end.
I would recommend this to a friend- Pros mentioned:Charging speed
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my phone and watch! Charges both quickly!
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Samsung wireless charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good charger but doesn't charge all samsung style watches.
This review is from Samsung - 15W Duo Fast Wireless Charger pad with Cable Only - White
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Good charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good charges supper fast ⚡⚡ #ElectricVehicle #FastCharging
I would recommend this to a friend Rated 5 out of 5 stars
Great customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two reps,that helped myself and my 9 year old son were amazing. They knew everything each one of us wanted and needed. Showed us what would be best and how it worked ,looked and even compared TV's and gaming systems for my son. What an great experience.
I would recommend this to a friend- Pros mentioned:Charging speed
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops charging automatically and with the AI-integrated technology. I don't have to worry about overcharging.
I would recommend this to a friend Rated 4 out of 5 stars
Good item for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Placement of phone must be exact for the charger to work.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
handy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great good investment. A little spendy but worth the money.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
25W Power Adapter Not Included !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung-15W Charger Pad is a great addition for charging two (2) items at the same time with charging code light for each item makes each item charging process easy to see.
I would recommend this to a friend Rated 2 out of 5 stars
Super fast charge not compatible with newer phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product description online says it is compatible with Galaxy S6 series phones and later, but once you get the actual product, the compatibility on the box only goes up to the Galaxy S22 series of phones. With that being said, it will not "*Super* Fast Charge" my S24 Ultra, only regular fast charges it even with a 45W adapter (Says it only needs at least a 25W). So, just over 2 hours of charge time instead of just over 1 hour. At $70, you would think it would be up to date with the latest capabilities to Super Fast charge all current models and be updated yearly to keep doing so, especially if they are going to keep it the same price every year. Unfortunately, I will be returning it because if it can't do what it is supposed for my phone, then i dont want it. I can just buy a way cheaper wireless charger as a backup charger (in case of water in port & cant use a cable to charge) to do the exact same thing this one does for me from an alternate brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day HaleeB, thank you for sharing your sentiments with us about your Samsung 15W Duo Fast Wireless Charger pad with Cable Only. We appreciate your feedback. The Galaxy S24 Ultra supports a maximum charging wattage of 45W using Super-Fast Charging 2.0. This requires both a compatible 45W charger and a compatible 5A cable. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like to learn more. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great travel charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product had it for awhile now. Works really good when I'm at work.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Great charging pad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great charging pad. Charges up my watch/ear buds/ phone nice and quickly. It is efficient and I recommend this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product. Backup support is there for a while you need it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to put my phone and earbuds down at the same time and place and not have to plug anything in.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beside it being expensive and you do need an outlit stong enough to power the charger, it works well.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Samsung Fast Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the fastest chargers I've used. It's best used with Samsung products but chargers other products with the same speed and consistency.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Multiple charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for multiple wireless charging. I can charge my phone and earbuds overnight without any issues
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Inadequate package description, avoidable return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in-store, without the benefit of the website's description of "cable only." At $70, I didn't expect to have to separately purchase a power adapter, which the box makes no mention of and neither did the store rep who helped me. I can't even use an old Samsung power adapter with the included cable because both ends of the cable are USB-C. I had asked the store rep for something to charge two phones at once, and this was his top recommendation. My primary requirement doesn't actually seem to be a capability of this product, as the user manual indicates only one port is for a phone, while the other is for earbuds. Again, this could easily have been stated on the box, but I guess the extra text to describe the product would have interfered with the minimalist design anesthetic. There is also no user manual in the box. There is a quick start guide that says to go to the main Samsung website for the user manual, which I tried to do. When searching for the manual there, typing the model brings up this product as a search suggestion under the search box, but tapping the suggestion doesn't take me anywhere, and hitting enter after I typed in the model number doesn't either. Perhaps the website search function is not compatible with my mobile browser? I had to use a Google search of the model number to take me to the Samsung page for the user manual, bypassing the Samsung website's search feature. Both the store rep and the box misled me to purchase this device that is not what I asked for, wasting my time and the store's for an avoidable purchase and return.
No, I would not recommend this to a friend





