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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 571 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 15W Duo Fast Wireless Charger pad with Cable Only for its charging speed and overall performance with different phones. Many appreciate its ease of use and compact size, making it suitable for travel and bedside use. However, some customers reported compatibility issues with certain phones and noted that a charging brick is not included. A few users also mentioned a slight noise during operation in quiet environments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 571 reviews
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no instruction included, so I may not be using it correctly. It does not hold a charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great charging pad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this pad. Paired it with a fast charging brick that I already had and it works like a charm.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    It's okay but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not good with case and little noise if room so quiet and is not fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Awsome charger for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless charger, it charges my S22 Ultra with fast wireless charging + my Galaxy watch 4 with out issues, highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger not working. It doesnt charge at all. I was suooose to return but it expired. I wish theres a way I can return and get my money back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey ConnielynR, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung 15W Duo Fast Wireless Charger pad with Cable Only. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the free time in your busy day, please reach out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Only 1 charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 1 full charge on this device then it started flashing 2 red lights. Nothing I did would change it. I took it back & got a regular cable to charge my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easily charge a phone and watch with one charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but you have to bring your own USB-C wall charger to power it. Would still definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not Worth it/ old fashion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work for me. My Samsung Galaxy charged only one day, this charger is light but is bulky. I got a better one for a better price and quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good dual charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite convenient being able to charge my S22+ and my Samsung Galaxy Buds Pro. Really good dual charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work! Don't waste your time and money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work even with Samsung cables or Samsung wall chargers. Don't waste your time and money on this product. This name brand product does not live up to it's name.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic charges all my Samsung devices my headphones, my watch and my phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs extra accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please remember that you need the power adapter and it will only charge the most recent Samsung models. Please read the instructions before you purchase. I return the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Duo Dead

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this wireless charger isn't working and I need to return, I was excited about purchasing it and looking forward to it working and it hasn't so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy open box items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box special, Item did not work, evidently Best Buy did not test it after previous purchaser returned the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and looks cool on my desk, looks minimalist

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not recharge watch area is not large enough to handle the diameter of the watch back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wirelessly fast charges my s22 ultra and galaxy watch.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure as to what it is suppose to do, because this charger does not charge any of my devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent an item that doesn’t work at all. Won’t charge or charge my items. I am very disappointed in Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t work don’t recommend didn’t work don’t recommend couldn’t return 15 days to return it

    No, I would not recommend this to a friend