Customer Ratings & Reviews
- Model:
- EP-P5400CBEGUS
- SKU:
- 6495414
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 15W Duo Fast Wireless Charger pad with Cable Only for its charging speed and overall performance with different phones. Many appreciate its ease of use and compact size, making it suitable for travel and bedside use. However, some customers reported compatibility issues with certain phones and noted that a charging brick is not included. A few users also mentioned a slight noise during operation in quiet environments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Wireless charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to charge my phone without having to plug it in to a cable.
I would recommend this to a friend - Cons mentioned:Compatibility
Include a charger!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screw this. My phone stopped charging while plugged in, so I ordered this. But when I opened the box, it didn't have a power adapter and both sides of the cord are usbc. It also won't charge using any of my other Samsung chargers that are usbc only on one end. I've already been stressed about not having my phone and now I have to deal with this?? Can't wait for my lightphone 3 to arrive so I don't have to deal with Samsung.
No, I would not recommend this to a friend - Pros mentioned:Charging speed
IT'S PERFECT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S FAST CHARGING IT'S BLACK LIKE HOW I LIKE IT, AND IT'S PERFECT
I would recommend this to a friend - Cons mentioned:Compatibility
Good, but not compatible with my S3 Gear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for a wireless charger, but plugging in still charges faster. The only "con" to this item, is it will not charge my watch, which was the purpose of the duo. If you have a Samsung Gear S3 Classic... it is not compatible.
I would recommend this to a friend Too finicky to be reliable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's way too hard to get alignment on this. The margin of what counts as charging and what doesn't is too small and it's already been several times that I've placed it on, it's "charging", only for it to not actually charge my phone. Presumably because it shifted very slightly or something and canceled the charging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for bringing this to our attention. I see you have some concerns with the Samsung Duo-Fast Wireless Charger pad. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Let me share with you this troubleshooting link if you have trouble charging your phone with your wireless charger:
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
https://www.samsung.com/us/support/answer/ANS00047798/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144264221
Thank you for choosing Samsung!
-Remie
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well however with the z fold phone it has to be in a particular spot to strt charging
I would recommend this to a friend- Cons mentioned:Compatibility
Never Worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero, I would. I could never get a green light and unfortunately accidentally threw the box it came in and stuck wth it, what a waste of $$. Very disappointed
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Useless without AC adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is beyond useless with just a cable, because it will not work with most AC adapters. Garbage.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get, doesn’t work with the phone that is recommend for it.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Wireless charging pad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work for my phone returning it to a beat but soon
No, I would not recommend this to a friend samsung wireless charger duo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy Samsung wireless chargers they mess up a lot and they don't last long they are garbage
No, I would not recommend this to a friend