Customer Ratings & Reviews
- Model:
- EP-P5400CWEGUS
- SKU:
- 6495416
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight compatibility issues with the 15W Duo Fast Wireless Charger pad with Cable Only. Several users reported that the charger did not work with their Samsung smartwatches or phones. This suggests that the charger may not be universally compatible with all devices. Further testing may be needed to determine the full range of compatible devices.
This summary was generated by AI based on customer reviews.
Does not work! Don't waste your time and money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work even with Samsung cables or Samsung wall chargers. Don't waste your time and money on this product. This name brand product does not live up to it's name.
No, I would not recommend this to a friendDon't buy open box items
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an open box special, Item did not work, evidently Best Buy did not test it after previous purchaser returned the item.
No, I would not recommend this to a friendDuo Dead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this wireless charger isn't working and I need to return, I was excited about purchasing it and looking forward to it working and it hasn't so far.
No, I would not recommend this to a friendCharging slower than desired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a second charging station for a new Samsung Fold telephone. Charging is very slow with the new phone.
No, I would not recommend this to a friendSlow charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow changing and cable did not work , was on vacation when I brought it.
No, I would not recommend this to a friendNeeds extra accessories
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please remember that you need the power adapter and it will only charge the most recent Samsung models. Please read the instructions before you purchase. I return the purchase
No, I would not recommend this to a friendWireless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for charging, but I would not consider it fast.
I would recommend this to a friend- Pros mentioned:Charging speed
Samsung fast chargers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very skeptical about this fast changing device. It actually works very while.
No, I would not recommend this to a friend - Pros mentioned:Charging speed
Good wireless charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good could be faster when charging a phone and ear buds
I would recommend this to a friend - Pros mentioned:Overall performance
Great charging pad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this pad. Paired it with a fast charging brick that I already had and it works like a charm.
I would recommend this to a friend - Cons mentioned:Noise level
It's okay but..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not good with case and little noise if room so quiet and is not fast
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Not working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger not working. It doesnt charge at all. I was suooose to return but it expired. I wish theres a way I can return and get my money back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ConnielynR, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung 15W Duo Fast Wireless Charger pad with Cable Only. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the free time in your busy day, please reach out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Charging speed
Awsome charger for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless charger, it charges my S22 Ultra with fast wireless charging + my Galaxy watch 4 with out issues, highly recommended
I would recommend this to a friend - Cons mentioned:Compatibility
Only 1 charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 1 full charge on this device then it started flashing 2 red lights. Nothing I did would change it. I took it back & got a regular cable to charge my phone.
No, I would not recommend this to a friend Meh...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it. Had to return it. Expected better results.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Easily charge a phone and watch with one charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but you have to bring your own USB-C wall charger to power it. Would still definitely recommend.
I would recommend this to a friend Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sent an item that doesn’t work at all. Won’t charge or charge my items. I am very disappointed in Best Buy
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Not Worth it/ old fashion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for me. My Samsung Galaxy charged only one day, this charger is light but is bulky. I got a better one for a better price and quality
No, I would not recommend this to a friend cordless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not work with a case on your phone so it is not worth the buy if you use a case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gilby, thanks for taking the time out of your day to share your thoughts with us about your Samsung 15W Duo Fast Wireless Charger pad with Cable Only. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Wireless charging can be finicky with cases due to a few reasons: thickness, materials, and potential interference with the electromagnetic field. Thick cases, especially those with metal or magnetic components, can block or weaken the charging signal. Even thinner cases can trap heat, slowing down or even stopping charging. If you would like to share nay other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Customer and Geek Aquad Member
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I and 3 calls to Samsung Tech Support could not get this product to function..returned for credit!!!
No, I would not recommend this to a friend