Customer Ratings & Reviews
- Model:
- EP-P5400CWEGUS
- SKU:
- 6495416
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 15W Duo Fast Wireless Charger pad with Cable Only for its charging speed and overall performance with different phones. Many appreciate its ease of use and compact size, making it suitable for travel and bedside use. However, some customers reported compatibility issues with certain phones and noted that a charging brick is not included. A few users also mentioned a slight noise during operation in quiet environments.
This summary was generated by AI based on customer reviews.
Needs extra accessories
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please remember that you need the power adapter and it will only charge the most recent Samsung models. Please read the instructions before you purchase. I return the purchase
No, I would not recommend this to a friendDon't buy open box items
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an open box special, Item did not work, evidently Best Buy did not test it after previous purchaser returned the item.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Only 1 charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 1 full charge on this device then it started flashing 2 red lights. Nothing I did would change it. I took it back & got a regular cable to charge my phone.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Easily charge a phone and watch with one charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but you have to bring your own USB-C wall charger to power it. Would still definitely recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Not Worth it/ old fashion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for me. My Samsung Galaxy charged only one day, this charger is light but is bulky. I got a better one for a better price and quality
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Really good dual charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite convenient being able to charge my S22+ and my Samsung Galaxy Buds Pro. Really good dual charger.
I would recommend this to a friend - Pros mentioned:Overall performance
Wireless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic charges all my Samsung devices my headphones, my watch and my phone
I would recommend this to a friend Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sent an item that doesn’t work at all. Won’t charge or charge my items. I am very disappointed in Best Buy
No, I would not recommend this to a friendNot pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not recharge watch area is not large enough to handle the diameter of the watch back
No, I would not recommend this to a friendMeh...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it. Had to return it. Expected better results.
No, I would not recommend this to a friend- Pros mentioned:Design
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and looks cool on my desk, looks minimalist
I would recommend this to a friend Customer and Geek Aquad Member
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I and 3 calls to Samsung Tech Support could not get this product to function..returned for credit!!!
No, I would not recommend this to a friendcordless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not work with a case on your phone so it is not worth the buy if you use a case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gilby, thanks for taking the time out of your day to share your thoughts with us about your Samsung 15W Duo Fast Wireless Charger pad with Cable Only. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Wireless charging can be finicky with cases due to a few reasons: thickness, materials, and potential interference with the electromagnetic field. Thick cases, especially those with metal or magnetic components, can block or weaken the charging signal. Even thinner cases can trap heat, slowing down or even stopping charging. If you would like to share nay other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Charging speed
Power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wirelessly fast charges my s22 ultra and galaxy watch.
I would recommend this to a friend - Cons mentioned:Compatibility
Bad Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure as to what it is suppose to do, because this charger does not charge any of my devices.
No, I would not recommend this to a friend not as good as samsung says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works... not like i was led to belive it would.... its about as fast as a 2w charger
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes of charging both phone and headphones. Doesn't work well.
No, I would not recommend this to a friendUseless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge my phone at all. Very frustrating.
No, I would not recommend this to a frienddon’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn’t work don’t recommend didn’t work don’t recommend couldn’t return 15 days to return it
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product, barely connected to multiple years ranges of devices
No, I would not recommend this to a friend