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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight compatibility issues with the 15W Duo Fast Wireless Charger pad with Cable Only. Several users reported that the charger did not work with their Samsung smartwatches or phones. This suggests that the charger may not be universally compatible with all devices. Further testing may be needed to determine the full range of compatible devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-515 of 515 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jesus M Maldonado

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its rely cool you don't even have the frustration of having to plug and unplug both devises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great , i recommend this over all the other 3rd party chargers

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Include a charger!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screw this. My phone stopped charging while plugged in, so I ordered this. But when I opened the box, it didn't have a power adapter and both sides of the cord are usbc. It also won't charge using any of my other Samsung chargers that are usbc only on one end. I've already been stressed about not having my phone and now I have to deal with this?? Can't wait for my lightphone 3 to arrive so I don't have to deal with Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for Samsung devices only.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like the description. Has a cooling fan in it which is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to charge my phone without having to plug it in to a cable.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    IT'S PERFECT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S FAST CHARGING IT'S BLACK LIKE HOW I LIKE IT, AND IT'S PERFECT

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good, but not compatible with my S3 Gear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for a wireless charger, but plugging in still charges faster. The only "con" to this item, is it will not charge my watch, which was the purpose of the duo. If you have a Samsung Gear S3 Classic... it is not compatible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too finicky to be reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way too hard to get alignment on this. The margin of what counts as charging and what doesn't is too small and it's already been several times that I've placed it on, it's "charging", only for it to not actually charge my phone. Presumably because it shifted very slightly or something and canceled the charging.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for bringing this to our attention. I see you have some concerns with the Samsung Duo-Fast Wireless Charger pad. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Let me share with you this troubleshooting link if you have trouble charging your phone with your wireless charger:

      https://www.samsung.com/us/support/troubleshooting/TSG01001490/
      https://www.samsung.com/us/support/answer/ANS00047798/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144264221

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    No charging head with this unit..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have a charging head, stoll haven't used it. It is stupid not to include the charging head since all cords are different. Just mickle and diming us to death

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well however with the z fold phone it has to be in a particular spot to strt charging

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Never Worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a zero, I would. I could never get a green light and unfortunately accidentally threw the box it came in and stuck wth it, what a waste of $$. Very disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Useless without AC adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is beyond useless with just a cable, because it will not work with most AC adapters. Garbage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get, doesn’t work with the phone that is recommend for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wireless charging pad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work for my phone returning it to a beat but soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung wireless charger duo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy Samsung wireless chargers they mess up a lot and they don't last long they are garbage

    No, I would not recommend this to a friend