Customer Ratings & Reviews
- Model:
- EP-P5400CWEGUS
- SKU:
- 6495416
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight compatibility issues with the 15W Duo Fast Wireless Charger pad with Cable Only. Several users reported that the charger did not work with their Samsung smartwatches or phones. This suggests that the charger may not be universally compatible with all devices. Further testing may be needed to determine the full range of compatible devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Jesus M Maldonado
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its rely cool you don't even have the frustration of having to plug and unplug both devises.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great , i recommend this over all the other 3rd party chargers
I would recommend this to a friend - Cons mentioned:Compatibility
Include a charger!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screw this. My phone stopped charging while plugged in, so I ordered this. But when I opened the box, it didn't have a power adapter and both sides of the cord are usbc. It also won't charge using any of my other Samsung chargers that are usbc only on one end. I've already been stressed about not having my phone and now I have to deal with this?? Can't wait for my lightphone 3 to arrive so I don't have to deal with Samsung.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good for Samsung devices only.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like the description. Has a cooling fan in it which is a bonus.
I would recommend this to a friend - Pros mentioned:Ease of use
Wireless charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to charge my phone without having to plug it in to a cable.
I would recommend this to a friend - Pros mentioned:Charging speed
IT'S PERFECT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S FAST CHARGING IT'S BLACK LIKE HOW I LIKE IT, AND IT'S PERFECT
I would recommend this to a friend - Cons mentioned:Compatibility
Good, but not compatible with my S3 Gear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for a wireless charger, but plugging in still charges faster. The only "con" to this item, is it will not charge my watch, which was the purpose of the duo. If you have a Samsung Gear S3 Classic... it is not compatible.
I would recommend this to a friend Too finicky to be reliable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's way too hard to get alignment on this. The margin of what counts as charging and what doesn't is too small and it's already been several times that I've placed it on, it's "charging", only for it to not actually charge my phone. Presumably because it shifted very slightly or something and canceled the charging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for bringing this to our attention. I see you have some concerns with the Samsung Duo-Fast Wireless Charger pad. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Let me share with you this troubleshooting link if you have trouble charging your phone with your wireless charger:
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
https://www.samsung.com/us/support/answer/ANS00047798/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144264221
Thank you for choosing Samsung!
-Remie
No charging head with this unit..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have a charging head, stoll haven't used it. It is stupid not to include the charging head since all cords are different. Just mickle and diming us to death
No, I would not recommend this to a friendGood product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well however with the z fold phone it has to be in a particular spot to strt charging
I would recommend this to a friend- Cons mentioned:Compatibility
Never Worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero, I would. I could never get a green light and unfortunately accidentally threw the box it came in and stuck wth it, what a waste of $$. Very disappointed
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Useless without AC adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is beyond useless with just a cable, because it will not work with most AC adapters. Garbage.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get, doesn’t work with the phone that is recommend for it.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Wireless charging pad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work for my phone returning it to a beat but soon
No, I would not recommend this to a friend samsung wireless charger duo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy Samsung wireless chargers they mess up a lot and they don't last long they are garbage
No, I would not recommend this to a friend