Customer Ratings & Reviews
- Model:
- EP-N5200TWEGUS
- SKU:
- 6363897
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, compatibility with both Android and iPhone devices, and the sleek design of the 15W Qi Certified Fast Charge Wireless Charging Stand. Many appreciate its convenient size and the option of horizontal charging, which also functions as a stand. However, some customers find the price to be high and mention the charging cable could be longer. A small number of users noted some fan noise.
This summary was generated by AI based on customer reviews.
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for every moment… Whenever possible the phone can be charged...
I would recommend this to a friendCharges just as fast as old wireless chargers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this charger cause I hated how slow my old samsung chargers would take to charge my phones. Recently purchased a note 10 plus and I read that this new version charges that phone at 15w. So I took it home exited to use it, well turned out it charged just as slow as my old ones did. Took it back immediately I'll stick to the 25w charger it came with. I recommend purchasing the dual wireless charger goes for 100 bucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bigtone30, we apologize that your experience with this charger was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Incredibly slow charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my new note 10+. 2 hours on with no case I went from 58% to 78%. That's horrible. Maybe I got bad one. Will replace and update if I get different results.
No, I would not recommend this to a friendNot Working Right for my Phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but doesn't work well for my Samsung phone. Too short I guess. Need to bring in but haven't yet due to COVID.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with the 15W Qi Certified Fast Charge Wireless Charging Stand for iPhone/Android - Black. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Wireless charging for your Galaxy devices https://www.Samsung.com/us/support/answer/ANS00047798/
issues with Samsung wireless charging pad or stand http://www.Samsung.com/us/support/troubleshooting/TSG01001490/#phone-is-not-charging-with-wireless-charger
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144509572
Have a great day.
^Charles
Won't charge phone without being plugged in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only charges my phone when it is plugged in. That pretty much defeated the purpose of getting something wireless.
No, I would not recommend this to a friend