Customer Ratings & Reviews
- Model:
- RF18A5101SG/AA
- SKU:
- 11619662
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
- Pros mentioned:Overall performance, Size
Sleek and beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter depth. Deep enough for everything we need but small enough to save space in our Florida mobile home. Beautiful.
I would recommend this to a friend MEH.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the previous model (with handles) which we licked, but it had an issue with coils freezing because of defective evaporator clip. After 4 time replacing the evap. clip and back panel, Best Buy replaced the refrigerator (with geek squad warranty). Due to our kitchen space, we were limited to this model- it was the only one that would it our space. Was not a fan of the lack of handles and hate it even more now that we have it in our kitchen. The design of the freezer door "handle" allows dirt, crumbs, and everything you don't want to fall in there. The space is awkward and cleaning it is a pita. Now, felt like the fridge was not as cold as it should be. Put a thermometer in it and it was reading 50 degrees (no- we don't have the freezer over full and the settings were proper, according to samsung). after adjusting several times, we are at the lowest temp setting and the fridge barely holds at 42 and the freezer at 5. Last, the freezer door has dented EXTREMELY easily. 18 y/o daughter used her knee to close the drawer (LACK OF HANDLE) and now we have knee dents. I wanted to like this model, but I can't.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sharing your review of the experience with your refrigerator performance.
The below link is the user manual for your model. Turn the page about (Setting the desired temperature or function) on pages 34-35: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
I also shared this link about "Samsung refrigerator shelf/drawer removal and cleaning guide" and scroll down to "Refrigerator cleaning tips": https://www.samsung.com/us/support/answer/ANS00063107/
You may also refer to this link about "Cooling issues with Samsung refrigerator or freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Below are the videos about cleaning guides for your refrigerator:
Care for your Samsung refrigerator doors: https://www.youtube.com/watch?v=ZaguMbi4pzA
How to deep clean your Samsung refrigerator: https://www.youtube.com/watch?v=vWp2bnE3uhQ
How to properly deep clean the inside of your Samsung refrigerator: https://www.youtube.com/watch?v=Zd0-HIDDrM0
How to clean your Samsung refrigerator: https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145021869), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Design
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with plenty of space and aesthetically pleasing
I would recommend this to a friend - Pros mentioned:Noise level
samsung smart refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this brand Samsung refrigerator with smart technology no issues at all an super quiet .
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great refrigerator so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator in black stainless steel. Very minimalist with no front door handles or in door ice/water dispenser, which is what I was looking for.
I would recommend this to a friend - Pros mentioned:Capacity
My fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity of the fridge is good especially the bottom freezer. It's a fingerprint less.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator! Just enough room for everything. Well organized. Cleans easily.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Keep it cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps evenly cool and so far haven't seen any condensation on items. Barely audible when it is running. easy to arrange, retrieve items quickly and close back up.
I would recommend this to a friend - Pros mentioned:Size
I recommend this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it, grate size, and looks grate
I would recommend this to a friend - Pros mentioned:Design, Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge that fit’s perfect in my kitchen.
I would recommend this to a friend - Pros mentioned:Design, Size
Awesome French Door Refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact size, but holds all we need. Glass shelves are very sturdy and move. Bottom freezer is a must!!
I would recommend this to a friend - Pros mentioned:Design, Size
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is what i exactly needed. Perfect fit and storage. Elegant design.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Spacious!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small kitchen, very spacious and easy to use. I like how spacious the inside is despite being counter depth. Really glad I got this one!
I would recommend this to a friend - Pros mentioned:Design
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator not only looks great but it also has ample storage for its size.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung - 17.5 cu. ft. 3-Fench door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel few months ago & working good.
I would recommend this to a friend - Pros mentioned:Overall performance
New fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and installation. In-store guidance much appreciated. Thanks
I would recommend this to a friend - Pros mentioned:Design, Size
great compact French Door frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator. compact size. clean lines. and the stainless steel matches the other Samsung kitchen appliances I have.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Nice fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge works good, looks good. Smooth front with no handles is very nice.
I would recommend this to a friend - Pros mentioned:Noise level
In with the new out with the old
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful and sleek. I guess I did not realize how bad my prior fridge was doing, cause the new one keeps everything nice and cold. What a difference and it’s quiet.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Nice Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek refrigerator. Has ice option and the ice last forever
I would recommend this to a friend