Customer Ratings & Reviews
- Model:
- RF18A5101SG/AA
- SKU:
- 11619662
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
love and hate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge but it does not sit level and I keeping being told it is my floor. I have it siting on a board on the right side, you cannot adjust the back wheels. For me I think the adjusting is defective. The product arrived with an extreme leaning towards the back. I mean extreme. I understand it should lean back but this is exteme.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SupremeCleaner
We appreciate your patience in dealing with the situation you're having right now with your 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® being difficult to level. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
For safety reasons, adjusting the front a little higher than the rear is a good thing but not to the extreme.
Here are some links to help level the fridge properly.
How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/
You may also refer to the user manual about the "Leveling the refrigerator" on page 26
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
You can also get in touch BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. Since the Fridge was delivered with the level adjusted all the way.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639483
Have a great day.
^Charles
- Pros mentioned:Design
Elegant and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Received many compliments from friends and family as design and color is done perfect. My new kitchen needed fridge like this. French door makes huge difference.
I would recommend this to a friend - Pros mentioned:Overall performance
new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered & installed on the scheduled day and time, so far, it functions well.
I would recommend this to a friend - Pros mentioned:Size
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Perfect for smaller family. If you are looking for a lot of freezer space this one may not be for you. Perfect for small family.
I would recommend this to a friend - Pros mentioned:Size
Fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for small space. Spacious interior. Great quality for price.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 17.5 cu. 3 Door French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks nicer in person. It looks well in my contemporary and modern kitchen. The fingerprint resistant stainless steel actually does work...no need to clean as often.
I would recommend this to a friend - Pros mentioned:Design
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, looks great in my kitchen! Good storage!
I would recommend this to a friend - Pros mentioned:Noise level
Ne Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size refrigerator, quiet and fits perfectly in my kitchen. Delivery and installation was quick and easy,
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sleek look and it looks great in my kitchen. It cooled down quickly after it was installed. The refrigerator has plenty of room but the freezer space is small.
I would recommend this to a friend - Pros mentioned:Design
Samsung fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever really nice. Everybody loves it the color the functionality. And it was a good price.
I would recommend this to a friend - Pros mentioned:Design
the perfect fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my space, and just what I wanted-freezer on the bottom with ice maker
I would recommend this to a friend - Pros mentioned:Overall performance
Tech plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung 17.5 cu. ft. 3 door with wifi and cooling plus is a great refigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Barbara C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigrator and adjusting to less space but I'm satisfied. I still have to have Geek squad come to hook the wifi up as they didn't come at the agreed time
I would recommend this to a friend Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sturdy fridge. Says it’s smudge or fingerprint proof which isn’t true. Lord of storage and nice ice maker.
I would recommend this to a friendSo far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The inside is roomier than I’d thought it would be. The only downside, so far, is the freezer seems tiny. Other than that, I’m happy with my purchase.
I would recommend this to a friend- Pros mentioned:Size
Great Delivery service!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Franco Muñoz & William went the extra mile to make my fridge fit into the area I wanted it in. Once again Thanks!!
I would recommend this to a friend - Pros mentioned:Size
The samsung fridge was very nice and covenient.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it was just a perfect fit for our home and easy to move around too. There’s nothing really to dislike in this fridge.
I would recommend this to a friend - Pros mentioned:Size
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refriigerator because of the size it does not take up as much space as the one we had before yet it hold all of the items that we need.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box with few scratches but otherwise works great!
I would recommend this to a friend Samsung - 17.5 cu. ft. 3-Door French Door Counter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service! Thank you Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Fingerprint Resistant Black Stainless Steel the best.
I would recommend this to a friend