Customer Ratings & Reviews
- Model:
- RF18A5101SG/AA
- SKU:
- 6443498
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Samsung French door fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge has lots of room and makes ice really fast
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, looks sleek, very deep freezer. Shelving is a tad shortnfor gallon jugs and bottles but otherwise its great!
I would recommend this to a friend- Pros mentioned:Size
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size enough space keeps everything fresh.l
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 17.3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a very efficient. Team came in, took out the old refrigerator, installed the new one in a matter of minutes. So far, no problems with the refrigerator. It's pretty bare-bones
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We love it! Love the look of the black stainless exterior
I would recommend this to a friend - Pros mentioned:Design
Samsung fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever really nice. Everybody loves it the color the functionality. And it was a good price.
I would recommend this to a friend - Pros mentioned:Size
Wareagle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator for small family or single people. Ice marker setup should be easier to follow had the geek Squad come back out twice for this issued
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the black stainless steel! I wish I would've got a little bit larger refrigerator.
I would recommend this to a friend Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. The handles inside the the doorframes really make it counter depth.
I would recommend this to a friend- Pros mentioned:Noise level
Ne Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size refrigerator, quiet and fits perfectly in my kitchen. Delivery and installation was quick and easy,
I would recommend this to a friend - Pros mentioned:Design
New Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent simple design. Great upper refrigerator storage. Freezer store is adequate.
I would recommend this to a friend Samsung - 17.5 cu. ft. Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel. Great unit for the price.
I would recommend this to a friend- Pros mentioned:Size
Rerigarator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted a very basic refrigerator...its perfect for my condo space
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and looks amazing..i have the matching oven and microwave..great products!
I would recommend this to a friend love and hate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge but it does not sit level and I keeping being told it is my floor. I have it siting on a board on the right side, you cannot adjust the back wheels. For me I think the adjusting is defective. The product arrived with an extreme leaning towards the back. I mean extreme. I understand it should lean back but this is exteme.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SupremeCleaner
We appreciate your patience in dealing with the situation you're having right now with your 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® being difficult to level. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
For safety reasons, adjusting the front a little higher than the rear is a good thing but not to the extreme.
Here are some links to help level the fridge properly.
How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/
You may also refer to the user manual about the "Leveling the refrigerator" on page 26
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
You can also get in touch BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. Since the Fridge was delivered with the level adjusted all the way.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639483
Have a great day.
^Charles
- Pros mentioned:Size
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome. Fit right in the spot. They installed it quickly
I would recommend this to a friend - Pros mentioned:Size
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Perfect for smaller family. If you are looking for a lot of freezer space this one may not be for you. Perfect for small family.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and no problems 2 months in. Would recomend.
I would recommend this to a friend - Cons mentioned:Freezer performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is a little small! But besides that it’s amazing
I would recommend this to a friend Love my fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with my new Samsung fridge. The delivery team was awesome!
I would recommend this to a friend
