Customer Ratings & Reviews
- Model:
- RF18A5101SR/AA
- SKU:
- 6443500
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Love .I wanted a smaller frig for my small kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well. The shelves, there's not much in the way of adjustments. My favorite tea pitcher would not fit at all. So I'm having to get creative. And the doors do not close smoothly at all. I'm scared that they may break.
I would recommend this to a friendShelves need more adjustments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to provide more adjustments for the shelves. I can’t believe I can’t put my milk bottles and juice bottles on the interior shelves. And I had to use a vegetable drawer for my dairy products. But the good thing is my rescue beagle can’t open the door. He could get into my former refrigerator which had a top freezer.
I would recommend this to a friend- Pros mentioned:Design
Samsung 17.5 cu ft 3 door black stainless fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design. Freezer compartment quit freezing twice but has been OK for last couple of weeks. The shelves would be nicer if they had more adjustment. All in all a decent unit,
I would recommend this to a friend Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good fridge, though wish the shelf heights were adjustable.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not disappointed. Great quality, great Shelves are not very high. Took a drawer out to make room for a cake
I would recommend this to a friendMs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridgd. Only thing not enough height space between shelvez
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Christmas, congratulations on your new Samsung Refrigerator. I appreciate you taking the time to share with us. Thank you for choosing Samsung and being a part of our community. ^Brad
Seems like there were no engineer design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basics are OK but * The ice cubes are not cubes but wedges :-( not what was in the images )-: * The water that feeds the ice maker is super loud * None of the doors are smooth tons of friction to use * there are not enough drawers and the shelves cannot be moved around. (It seems like no engineering went into this product)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment with how the refrigerator performs. Let us assist.
We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need further assistance with the ice, doors, and the drawers, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147406856) to help our team pull up your information when you message us.
Thank you.
-Angelica
Perfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! I was a little apprehensive about buying a french door fridge, but I had a tight space which would only accommodate certain dimensions and this one fit the bill. I am so glad it id. I love it. The bottom freezer is roomier than I thought it would be. It would be a little easier to organize if they had dividers, but it works fine with the 2 drawers. There is not a lot of space between shelves so tall bottles will only fit in the door shelves. It's not a problem for just the two of us in my home, but may be a problem for a large family.
I would recommend this to a friend