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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1450 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,450 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good looking appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, the overall rating is very good but half stars are not available. The refrigerator looks great and I love that the surface does not show prints. However, it does run a little louder than the refrigerator which it replaced. I did read that it was counter depth but did not consider how shallow the inside shelves would actually be compared to regular refrigerators. So inspect it thoroughly in the store. Even though they are shallow, they are not posing any problems. Yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Nice Addition to the Kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! It works beautifully and is a nice addition to our kitchen. The freezer is a little small.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 4 out of 5 stars

    Basic, unassuming and good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Easy access, but freezer could open out more. Butter cabinet closure would be nice to have also. Clean looks and quiet. It's the right size for two people.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AfromLA, I want to congratulate you on your new Samsung Refrigerator and thank you for sharing feedback on your new machine. We want to give a big warm welcome from our family to yours. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Works Great and fits perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, it does not make much noise like others and im glad It was able to fit perfect in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for small family. Ice maker works great. Bluetooth/wifi capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge and fits in limited space area

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek fridge, was the only model I could find for our small space. Easy to use and the features are great, my one complaint is the crisper drawers. They don't have controls and my veggies and fruits go bad so fast. I have bought freshness bags to make up for the poorly designed drawers and they have helped. Can't wait to connect with the wifi options.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this refrigerator to replace a Norcold 2118 that was in my RV. I love it! I wasn't sure how I would like it but it has been working perfectly and I could not be happier. It is about an inch taller than my old fridge and about 4 inches narrower but in the spot it needed to fit in, it looks huge as it sits up about 8 inches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge it was simple but very convenient for us especially since we needed a new upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this design, so sleek! It also fits perfectly in a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge , the color was perfect . Very spacious looks great in kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the minimalist looks, runs well. As expected, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Really spacious comes with 3 doors , the freezer is at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, very roomy, door shelves are extremely roomy. Freezer is more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Wonderful Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is very quiet and everything was cold within an hour of it being plugged into a receptacle. You can’t ask for a better refrigerator!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 17.5 ft 3-Door French Door Doors - beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When opening right door, the vegetable/fruit is not easily accessible unless both doors open. When opening left door, you must pull hard. When to close left door, you must open the right door and close both. If you don't the right door pops open when left door is closed. If you don't think to close right door, the alarm goes off but not for very long. The alarm does not stay on until the door(s) are closed. Disappointed in all these aspects.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BethB,

      We understand the difficulty opening and closing the refrigerator doors. Let us help.

      Below is a link for troubleshooting steps when the refrigerator door does not close. It also contains another troubleshooting guide to check if frost forms and blocks the door from closing.

      The hinged door on the refrigerator does not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1150723680 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek & Sensational

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with any Samsung product. Looks great and has the modern conveniences needed for my home. Easy to use and works the way it is supposed to. Only caveat is that only one shelf is actually adjustable and had to remove the top shelf in order to accommodate standard size bottles. Would recommend being mindful of the products that would be used in the item.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good Looking Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the handle less design on this fridge as well as the separated freezer. Overall, the fridge gets the job done while looking great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alex, it is good to hear you are happy with your new Samsung Refrigerator. I know how great it is to find a unit that looks as good as it works and I am glad we were able to help. We thank you for choosing to be a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with plenty of space and aesthetically pleasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge compared to our old fridge only difference is down size in cu. but for wife and I great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this refrigerator, it has enough space for us and look really pretty!!!

    I would recommend this to a friend