Customer Ratings & Reviews
- Model:
- RF18A5101SR/AA
- SKU:
- 6443500
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
quiet refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and great fit, works well with my other appliances in kitchen and its super quiet
I would recommend this to a friend Poor vertical storage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a lover of tetris, this fridge is for you. The only place to fit the height of a gallon of milk is in the bottom door shelves. If they made it possible to play with the shelf arrangement in the main portion of the fridge I'd give five stars. But without that it really forces you into tetris mode if you have a lot of food to store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for sharing your thoughts on our refrigerator. We truly appreciate your perspective.
It’s great to hear that you’ve found a unique way to describe the storage experience. Your idea about enhancing the shelf arrangement to better accommodate various items, like a gallon of milk, is insightful. We understand how having more flexibility in the main portion of the fridge could simplify organizing your groceries.
Your feedback is valuable to us as it helps in our continuous efforts to improve our products. We’re committed to making our appliances as user-friendly and versatile as possible, and suggestions like yours are instrumental in this process.
For more tips on maximizing the space and features of your Samsung refrigerator, please visit the link below.
Tips for an organized Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147275997) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Overall performance
Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, the installation team was fast, courteous, and did a great job.
I would recommend this to a friend - Pros mentioned:Size
Happy Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Fits perfectly in my kitchen space. Very happy with it.
I would recommend this to a friend - Pros mentioned:Size
Samsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small family. Counter depth fridge and energy saver
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing icebox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing we are very happy with it. It keeps my milk super cold!!
I would recommend this to a friend - Pros mentioned:Capacity
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, cools quickly and has plenty of room!
I would recommend this to a friend Keep it cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my food cold and my ice frozen. Easy quick install.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator to buy. Good luck and good function
I would recommend this to a friend - Pros mentioned:Capacity
High end Fridge but not that expensive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice, we love it. It has the perfect capacity for a family of 4-5
I would recommend this to a friend - Pros mentioned:Size
Ok Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much larger than you would think. Was not able to connect to internet. That's a problem
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge and very spacious inside. Love the Stainless Steel color outside.
I would recommend this to a friend - Cons mentioned:Freezer performance
Not enough storage space!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 2 stars due to if you have a family of 6 this refrigerator is not for you. You cant hold enough stuff in it for a big family and the freezer draw doesnt come out far enough. I will be replacing mine here soon so i do not recommend this one to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how important it is to have enough space on your refrigerator. Let us help.
Here is a link for tips on how to organize your refrigerator to maximize space; kindly click the dropdowns.
Tips for an organize Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147359509) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Size
Good fridge for small kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Sleek and flexible. Good for a small kitchen.
I would recommend this to a friend Awesome Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great and the freezer is super spacious!
I would recommend this to a friend- Pros mentioned:Overall performance
New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It also looks better then my old one.
I would recommend this to a friend New SS fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great serves the purpose and fits great . Ice is wonderful , lots of space inside.
I would recommend this to a friendNice & simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little on the small size if you like to stock up on frozen food or in general. I love the side door shelves so it makes up for the lack of space in the main compartment.it has smart wifi otherwise it's just a simple fridge which suits our needs!
I would recommend this to a friend- Pros mentioned:Size
great product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the size is great, notifies when doors are left open, the lighting is really good.
I would recommend this to a friend - Pros mentioned:Design
Nice, but not a perfect "fit"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only white, counter depth refrigerator Best Buy could find for me. Turns out, it is about 2 inches too tall to fit into my cabinetry space. So I am waiting for my handy man to come in the next couple of weeks and modify the cabinets over the fridge. Also, I had wanted a through the door ice dispenser - this makes ice but I have to open the freezer and slide out the ice bin. I did not want wi fi but it comes with this fridge and I don't have a smart phone. So I'm paying for a feature I didn't want and missing out on the door ice dispenser. I do love the sleek look of the appliance and it looks very nice in my all white kitchen.
No, I would not recommend this to a friend