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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,452 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product it is a bit smaller than expected on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been very successful with this product and process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accepted the fridge temporarily 9/12 due to a long dent down the right side. Replacement delivered 9/19 in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge perfect for smaller spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for our new downstairs space. If you have limited space but want more unique features, this is a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The bottom freezer makes it easy to get to things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service! Refrigerator was installed properly and I have used it with great accommodations in it that have helped me daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fridge is great. It holds more food than my previous fridge and arrived on time. I would highly recommend this fridge to anyone looking for a quality fridge. Samsung is a reliable brand and always my go-to brand for appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor shelf spacing options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not enough options for adjusting the shelves. The doors do not provide enough space for "tall things" and if you use both shelves provided you cannot adjust them for more tall space. Only option is removing one, which then leaves wasted space at the top and limited shelf storage. A couple more shelf slots would have fixed this. But luckily I have not have the "not cooling" issue others have reported.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi John,

      I realize that this situation is difficult since the refrigerator is used daily to store and preserve groceries of all sizes.

      I have shared a Samsung link that can help with different sizes of your groceries to have an organized refrigerator.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144802807

      Leo Samsung

  • Rated 4 out of 5 stars

    Ken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this refrigerator for our RV, the only thing I’m not completely happy with is the shelf space for the larger items you purchase. The only space is in the doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but upper storage space is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frig. Just what our kitchen needed. Delivery men were great. Salesman was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My delivery representative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy was awesome he knew exactly what he was doing and was very informative

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a water filter for the ice maker. Needs a water filter for the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is fantastic! It fit perfectly in the space and it has ample space for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for basement or smaller spaces

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator w great functionality and space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect just what i was looking for. The acess to food items are at is access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service regarding my decision onto which item I decided to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! I was a little apprehensive about buying a french door fridge, but I had a tight space which would only accommodate certain dimensions and this one fit the bill. I am so glad it id. I love it. The bottom freezer is roomier than I thought it would be. It would be a little easier to organize if they had dividers, but it works fine with the 2 drawers. There is not a lot of space between shelves so tall bottles will only fit in the door shelves. It's not a problem for just the two of us in my home, but may be a problem for a large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice except for one of the inside basket was cracked and I called and went on line with no response. This refrigerator was not cheap and for the money I paid nothing should cracked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shelving adjustments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not adjust the shelves. You can only store two gallons

    I would recommend this to a friend