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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,452 reviews
  • Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent delivery and installation and fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit just as we wanted, upgraded overall appearance of our kitchen. So far love the performance of the new oven when baking multiple dishes simultaneously.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    stopped cooling 3 weeks after it arrived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking fridge but it stopped cooling 3 weeks after Best Buy delivered it :( noticed a weird burny/chemical smell and the next day the contents werent cold anymore. Just in time for an upcoming heatwave, yay.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer,
      I see that you have some concerns with your Samsung Refrigerator having a strange odor and then the unit stopped cooling. I completely understand how you are feeling and would like to provide you with some assistance in getting this problem resolved. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143480682. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade to our tiny home! Easy install and perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been wonderful! Love it! Great price! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Ice batch takes about 75 minutes, peak demand feature is great when loading groceries and during parties. Bright LED lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Happy all around. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy LG appliances for the properties I invest in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jklm12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from purchasing to setup. I was amazed at the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, delivery was fairly quick, guys were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person Tom out of the Terre Haute is wonderful. He is very professional, knowledgeable and provided excellent. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Looks nice, but we bought to keep food cold…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far out of a month of ownership the refrigerator/freezer has thawed twice. When you call Best Buy you get transferred to Samsung. They don’t really care that you lost a refrigerator and freezer worth of food, they tell you to reboot the thing by unplugging it and plugging it back in after 5 minutes. That works for a week or two.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand you are having a reoccurring issue with your Samsung Refrigerator not cooling properly and know that is frustrating. I want to extend a hand in getting your unit working properly. Please contact us for assistance at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143661640. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    A Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Best buy for the features!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator! I especially love the freezer size!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 17.5 cu. ft. 3-Door French

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, my wife loves the more storage space and French doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator - functional and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small fridge not good for a big family. Recommend this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hreat appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance... only thing is that I could not get it to connect to our wifi but why so you need it for a fridge anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge. Second one we owned in 2 years. yes would recommend.

    I would recommend this to a friend