Customer Ratings & Reviews
- Model:
- RF18A5101SR/AA
- SKU:
- 6443500
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
Sad Samsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer did not work properly, Defrosted, refroze, water all over the kitchen floor, huge chunks of ice. Samsung repair service worst ever. Finally returned it, after weeks of spoiled food and no communication between Samsung and local service "provider" who didn't show up for service appointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, VernaW.
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
- Cons mentioned:Freezer performance
Brand new and stops cooling randomly. Just wow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 weeks of purchasing, it stopped cooling. Unplugged it and restored power, and it resumed cooling. This has happened 2 more times in the following 2-3 weeks. I don't live near a city, so I already know this will be a pain in the butt to resolve. Not looking forward to it. Let's hope Samsung doesn't give me the run around. Looking at the other, it seems like a common issue. I'm pretty gobsmacked. This has one critical function, and it can't even do that reliably.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Daniel, I see you are experiencing issues with your Samsung Refrigerator and they keep reoccurring. I understand how that must make you feel and would like to provide some assistance to ensure you are receiving only the best performance. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143592465. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, good price, good service and prompt delivery.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and got it at a great price. Overall, no complaints!
I would recommend this to a friendRefigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator it’s smaller it work for us
I would recommend this to a friendStylish and Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking to upgrade from our old fridge so we could also have more space, thankfully we were able to find this fridge on deal for black Friday. It's very spacious on the inside and just does what we need it to since we don't have a water line we didn't need that.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Refrigerator looks goods. The depth is a small but it works
I would recommend this to a friendThe entire experience was wonderful!Great Experie!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire experience was wonderful! From the purchase through delivery, they exceeded my expectations.
I would recommend this to a friendBeautiful & Efficient
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful & seamless Samsung refrigerator. The storage is less than a non-counter depth unit; however, works for what I need it for.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AKrupaCali, congratulations on your new Samsung Refrigerator and thank you for taking the time to post your experience. We are glad to see you are pleased with your unit and works for your needs. We are glad to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great quality. The different types of finishes to choose from and different sizes to choose
I would recommend this to a friend- Pros mentioned:Overall performance
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First major appliance purchase Fast easy process Delivery was quick and easy! Fridge so far works perfectly needed a countersink and this is best choice Overall space is ok but we knew that getting a countersink for the space we had Wish shelving was more spaced out
I would recommend this to a friend Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this unit. We have no problems at all withi this unit. Enlugh space and easy to clean.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only thing I would say color is nice
I would recommend this to a friendok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good purchase..good price and good attention ready for go back
I would recommend this to a friendMinimalist Looks / Full of Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge that looks minimalist but is full of features. Has everything you need plus more and is flexible enough for any situation.
I would recommend this to a friendExcellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and customer service, high end quality and great price
I would recommend this to a friendGreat Frig !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean & bright, easy to get in and out of. Temperature regulation is easy and accurate.
I would recommend this to a friendBeautiful fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge but the fan is making a loud noise
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better the fridge we had. Love the bottom drawer freezer
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter as a gift. The gentleman that helped me pick it out was amazing. My daughter loves the fridge
I would recommend this to a friend