Customer Ratings & Reviews
- Model:
- RF18A5101SR/AA
- SKU:
- 6443500
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Fits perfect in our new pantry. Love the fingerprint resistance!
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firs perfect love the extras that comes with and is very simple to use
I would recommend this to a friendNew fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was helped right away. Quick and easy, no hard sell, no foolishness. Quality product at a good prices ice.
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works great, very easy to see everything in the refrigerator now, love the freezer on the bottom.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sufficient for a small family with 4 members, may not fit for homes with longer storage plans.
I would recommend this to a friendGreat product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for the price, it was a bit small for my family
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator. Can finally get to everything in it and see where everything is!!!
I would recommend this to a friendyeah can we go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.luv luv luv, luv, luv, luv luv, great quality luv luv
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, I love the black stainless steel color and fits perfect in my kitchen
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it, Loubunz! We agree the black stainless steel is a very sleek and great looking color! We are thrilled that you choose Samsung to be a part of your home! ^Shay
Good experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. Very smooth transaction and prompt, careful delivery.
I would recommend this to a friendGreat service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one , the 2nd one is perfect! Thank you for exchanging it!
I would recommend this to a friendDisappointing refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is fine but the freezer is ultra frosty! Lots of excess frost. It’s a mess. We trouble shooted according to the book. Did not resolve the issue. Very disappointed. Need to contact Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for your review. We apologize for the inconvenience if the freezer is over-freezing which was less than ideal and did not meet your expectations. We are always here to help.
Here is to link to "Samsung Freezer is too Cold": https://www.samsung.com/us/support/troubleshooting/TSG01109866/.
Refer to the user manual "Setting the Desired Temperature or Function" on page 34 and bullet # 3 on page 35: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf.
You may also refer to this link about "What Temperature Should I Set my Samsung Refrigerator To?" and select "Recommend Refrigerator Temperatures": https://www.samsung.com/us/support/answer/ANS00080450/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144882255) when you message us to help our team pull up your information.
Have a great day.
Melardo
great frige for tight space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NIce high quality frige for a limited space great build qualty
I would recommend this to a friendPretty, but dead after one week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We may have just received a lemon, but it was one doozy of a lemon. One week after delivery, it died. Just completely dead. Ice cream was like milk and ice bin was full of water. Called Samsung support and was insulted when their first question was "is it plugged in?". We went through a series of steps and finally got it up and running again. I have a power meter and tested it as soon as I found it inop. It was still running, but power level was 1/10th of full run power. Prior to this, the icemaker was operating well. After the re-start, the ice cubes no longer came out separated. They fell out into the tray with 4-6 pieces still connected. The freezer temp also seemed to never reach full capacity as the ice cubes also didn't seem to be completely frozen. Once they fell out into the tray, they stuck to other section of cubes so what I ended up with, was a full tray of solid ice. I even adjusted the freezer temp to max cold, but that didn't help at all. I ended up returning this as if these are the problems 2 weeks new, I didn't have much confidence in the reliability or longevity of this pretty refrigerator.
No, I would not recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great i love it cool perfect those who delivered did great work
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got calls prior and after the delivery to ensure it was delivered well. Thank you for checking in!
I would recommend this to a friendBest Buy did well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivery came and saw the refrigerator quick and easy and it seems to be working just fine.
I would recommend this to a friendGreat bang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply flawless. Excellent fridge and great installation. On time no surprises. Great COVID protocols
I would recommend this to a friendMust buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Great color and very roomy. Brought it as a kitchen set and it’s amazing!
I would recommend this to a friendRefrigerator Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I enjoy the Refrigerator very much. Its exactly what we anticipated it to be.
I would recommend this to a friend