Customer Ratings & Reviews
- Model:
- RF18A5101SR/AA
- SKU:
- 6443500
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good good good good
I would recommend this to a friendExactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for couldn't be the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Great product for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a great price.. wish it had water dispenser but the price was hard to ignore.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is great! Exactly what we wanted. Delivery service was smooth and professional.
I would recommend this to a friendTo Small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we got it home . I realized it didn’t have a drawer for lunch meat or cheese. The shelves are not moveable and I couldn’t stand up a large bottle. It just wasn’t right for us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for taking the time to leave this review. Let me help you on organizing your shelves.
We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Please see these links for details.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins | Samsung US
https://www.youtube.com/watch?v=pN8js9mZrXI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145055261) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
AMAZING REFRIGERATOR!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price and great features with this refrigerator! Delivery was a breeze! LOVE IT!!!
I would recommend this to a friendExcellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery and no worry installation. Excellent value for a refrigerator.
I would recommend this to a friendGood experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price, good installation and GREAT to work with Darren M
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this refrigerator for one month and wish I never purchased it. It’s a beautiful unit and has all the features I was looking for. However, if you have a power surge or power outage, the unit goes out and does not come back on. This happened while I was out of town for 4 days and all of my food in the unit (worth $185) had to be thrown away. When I called Samsung, I was told to shut off my electric for two minutes, then turn it back on. Then I had to reset the temperature controls. I have owned several refrigerators over the years and have had many power surges and/or outages, and my old refrigerators always came back on. I have read this same thing happens with Samsung ranges, so I am glad I didn’t buy the Samsung slide-in range I have been considering.
No, I would not recommend this to a friendWow just wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is definitely worth your bang for your buck
I would recommend this to a friendRefri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were so polite and so careful with my refrigerator
I would recommend this to a friendLove it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is wonderful.. Keeps food fresh and the quality is very good.
I would recommend this to a friendSamsung - 17.5 cu. ft. Counter Depth 3-Door French
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Only realized there is NO FILTER for the water to make the ICECUBES. There is NO Water Dispenser. I thought there was a hidden door as other models have this compartment. Part to attach waterline to fridge is not anywhere to be found at hardware stores. We looked 5 different places. OVERPRICED for the Size of the Fridge and everything else that's not there. We returned it immediately.
No, I would not recommend this to a frienddswan1951
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great, a little on the small side if you have a large family.
I would recommend this to a friendToo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is small and shape does nit accommodate utems easily. Refrigerator set does not accommodate tall items except on the door. Large outside appearance is deceiving.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Properly stocking your fridge MaddyO, keep your food fresh and at its best. Let us help you maximize the space in your refrigerator.
This video will guide you on how to properly stock your Samsung refrigerator and adjust the shelves and bins.
https://www.youtube.com/watch?v=pN8js9mZrXI
Here are some more resources to help you organize your fridge:
https://www.samsung.com/us/support/answer/ANS00084845/
https://www.samsung.com/us/support/answer/ANS00063107/
For more details on adjusting the shelves and bins, please refer to pages 44–47 of the user manual:
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145207255) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator keeps food and ice very good. I would recommend to friends and family.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence in store and delivery was efficient and on time. Big deal in todays world.
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this product and the delivery Guys that delivered it
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my home and works great my wife is so happy with the purchase
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've already done this once how many time's are you gonna ask or send this email
I would recommend this to a friend