Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- |
- SKU:
- 6443537
Customer reviews
Rating 4.3 out of 5 stars with 1447 reviews
(1,447 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
small and elegant!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, its small enough for an apartment yet modern looking. It has just enough space for meals for 3 people for a whole week.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great looking but avoid if you have a large family
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for empty nesters or singles. It’s not large so if you got kids get a bigger one. Look great. Black stainless and no handles gives it a very clean look and they make a matching dishwasher and microwave for it. Value was a steal when I bought it, but when it went on sale again fro 150 off what I paid, even better.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Littlehead.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. It does not take up that much space. Big enough for me and my husband.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel Look
I would recommend this to a friendRated 5 out of 5 stars
Seems bigger than it looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to put this in a smaller spot and I was originally worried I wouldn’t have enough real estate inside the fridge. Surprisingly it is set up nice and easily holds everything and most important keeps everything easily accessible .
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy wife, happy life !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The missus cannot be happier with this refrigerator. It is smartly designed to fit in the same space as our previous 2-door unit (freezer top, refri bottom), but it can fit at least 1/3 more groceries, etc. And the freezer is amazing. We like the temperature controls and the alarm when left open for too long. And the delivery guys were amazing, very respectful and handled everything with utmost precision and care. The only cons are lack of door handles (still, it's fine) and that the location of the ice maker erodes freezer space on the upper left freezer tray a bit. Overall we are quite satisfied with this purchase.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Luxury Style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The look the fast cooling system, the space is just right for a family of 2 maybe 3. It looks sleek in my kitchen and blends in very well with any color scheme.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Well made and works fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and functions properly. I needed a refrigerator smaller than the now-typical 36” width. This one fits the space just right. The ice tray is a little larger than I need (I’d prefer the extra freezer space), but this is a minor issue. Holds the temperature perfectly.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bwry nice look and good space for items. Good temp control.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Perfect Fit for Small Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works well, it is quiet, and not too big. I like that it does not dominate my small kitchen. A perfect fit for a small kitchen.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great fit & Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, Ive had a hard time finding a fridge that fits the space because there's a door adjacent to my allotted area. The doors are sleek enough to fit anywhere Also, the fridge is great, noticeable difference between how long food takes to freeze from my old fridge
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
IN LOVE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love this fridge! It’s amazing all around and it’s so roomy everywhere! I love that the freezer is at the bottom and the two doors for the fridge makes it soooo easy to stay organized and full! I am in love!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge, expected something totally different. But when I seen it in person it’s what I was looking for.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 4 out of 5 stars
Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator a month ago and so far have not had any issues with it. We bought the floor model with a couple of scratches on it and got a great discount on it. The only downfall is the freezer space is a little small but overall still a good purchase for my family. It does not have a water dispenser but does have an ice maker.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
hides fingerprints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you are okay with no handles, and you specifically buy the stainless steel (NOT stainless steel LOOK), it really does hide fingerprints.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel Look
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It fit perfectly in our new home which has cupboards on top of the space. We were worried that its size meant we’d struggle to arrange our groceries, but it’s very spacious.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
modern, compact and spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.simple, modern, compact and spacious it says 3 doors but they are actually 4 doors because the fridge has to drawers inside , pretty cool plus very silence
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Clean look.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior layout takes getting used to. Could have a space for butter. Like having no handles sticking out. Wish a plain white would have been available. Not a fan of SS.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like space in the fridge, it So easy to organize and easy to get to.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel Look
I would recommend this to a friend- Pros mentioned:Design, Size
Rated 5 out of 5 stars
Love my new Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older home and this refrigerator fits perfectly in the space yet provides a stylish, clean and refreshing look to my kitchen. I smile every time I walk into the kitchen. Hopefully, I will be able to update my stove and dish washer next year and the only place I will go is Best Buy.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Go with a different brand!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst fridge I’ve ever had. It literally randomly defrosts everything in the freezer but says it’s still at a normal temperature . So meat goes bad, popsicles melt and end up all over the floor!!!! ice cream/ food gets freezer burnt. It’s NOT HEALTHY, and it’s NOT SAFE. I always heard Samsung appliances were garbage. Now I got to find out for myself. I wish we never settled for this fridge. Also, the stainless steel is not worth the look.. fingerprints all over every single day that you have to use a special cleaner to keep it looking decent. I have toddlers so that’s basically impossible. I AM SO ANGRY ABOUT IT WASTING MY FOOD ATLEAST ONCE A WEEK. I lost SO MUCH BREASTMILK. I just fully weaned and now the breastmilk is GARBAGE. Thank you for making my life 1 million times more complicated.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with the fridge, SamJ. Let us go ahead and get you some tips and tricks to maximize the potential of the fridge.
If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Please check these links for details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
What to do if your refrigerator is not cooling | Samsung US
https://www.youtube.com/watch?v=ogwmuhLH4G4
Cooling Off mode (also known as Demo mode or Shop mode) will disable the cooling systems of the refrigerator and also disable ice making and the water dispenser. Please check this link for details.
Samsung refrigerator shows OF OF, O FF, or scrolling bars
https://www.samsung.com/us/support/troubleshooting/TSG01201784/
To save energy and prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. Please check this link for details.
How to level your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00062321/
When your leftovers seem to go bad after one day, or ice cream is only good the first time you open the carton, it's a clear indication that the refrigerator and freezer temperature needs to be adjusted. Please check this link for details.
What temperature should I set my Samsung refrigerator to?
https://www.samsung.com/us/support/answer/ANS00080450/
Trying to judge whether the refrigerator is cooling enough can be difficult, but the two most common guidelines are that the display will blink or show an error code if it detects something is wrong or food will be spoiling before its expiration date. Please check this link for details.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. Please check this link for details.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
For the fridge's exterior, use a stainless cleaner, polish, or soft cloth, and always wipe in the grain direction. Never use abrasive cleaning products, as this could scratch the fridge's finish.
Please watch these videos for some tips and guides.
How to clean your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=Gw_NOk1rLAY
How to deep clean your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=vWp2bnE3uhQ
There are several reasons why your refrigerator Samsung is not cooling. Some problems you can fix yourself, while others may require a technician to diagnose and repair. Please check this link for details.
8 reasons why your Samsung refrigerator is not cooling https://www.samsung.com/my/support/home-appliances/8-reasons-why-your-samsung-refrigerator-is-not-cooling/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145561893) to help our team pull up your information when you message us.
Have a great day.
^Charles

















