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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1486 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,486 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this refrigerator. It fits perfectly in my kitchen. I like that it has the ice maker and the freezer is bigger than what I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More a review of customer service than the Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung was too large for the opening available, even after carefully measuring the space before ordering. What was unknown was the side edge of the doors, when opening the door, required extra clearance space than available. The installers were very helpful and spotted the issue before the refrigerator was unpacked. We then went back to Best Buy and found the only item - a GE floor model on sale - tht would fit. Nothing but good feedback for the installers and staff for helping solve this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A winner! Highly recommend!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest fridge we’ve had in decades!! It maintains the temperature with accuracy and the veggies are keeping fresh much longer than before! Cleaning is a snap because it is counter depth and is very easy to reach. No negatives at all!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Small space needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly installed extra fridge for beverages/bar, review is based on limited use. Pros: clean design & super quiet. Semi-Con: limited shelf configuration. If it has no mechanical hiccups I think I will be satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product didn't get delivered to me first.Because of the delivery , men didn't want to take the door off of my back door but it was barely easy when I got the second delivery, those guys were very pleasant.They worked fast.They took my door off and they were gone in 20 minutes and I appreciate their service.They were very nice man who brought my refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now had this refrigerator for a month, and am so happy I made the purchase! I have plenty of room for everything I need, both in the fridge and the freezer section. (I had concerns about moving from a 23.5 cu. ft. space to this 17.5 cu. ft. ) Very pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG 18cu.ft refrigerator counter model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REFRIGERATOR HAS A DUAL SYSTEM PLUS WIFI BE CAREFUL ON THE FREEZER DOOR. A PIECE OF PLASTIC BAG WAS STUCK IN THE FREEZER DOOR CAUSED FROST TO FORM INSIDE! IT HAS A LIMITED SPACE FOR TALL CONTAINERS, ONLY THE DOORS COULD HOLD TALL CONTAINERS. THE SHELVES INSIDE THE REFRIGERATOR HAS LIMITED ADJUSTMENT THE DOORS HAVE A ALARM IF YOU FOREGET TO CLOSE THEM I USE THE ICE STORAGE COMPARTMENT FOR FOR ICECREAM THE COUNTER MODEL DOES NOT GIVE MUCH SPACE, IT ONLY LOOKS GOOD BUT NO SPACE INSIDE FOR FOOD! THE PRICE FOR THIS REFRIGERATOR WAS CHEAPER THAN OTHER BRANDS

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 4 out of 5 stars

    Basic, unassuming and good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Easy access, but freezer could open out more. Butter cabinet closure would be nice to have also. Clean looks and quiet. It's the right size for two people.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AfromLA, I want to congratulate you on your new Samsung Refrigerator and thank you for sharing feedback on your new machine. We want to give a big warm welcome from our family to yours. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love my purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping experience was terrific. No pressure. Delivery was on time and in great condition. It fits perfect. The spec were spot on. And operates wonderfully. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigetator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to fit in space in kitchen. Storage areas inside refrigerator and freezer are well organized, and ice-maker works very well with enough ice available every day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Nice Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smaller size fridge that feels like a full size one. Plenty of room in the doors and main area. Really like the black stainless finish. Lots of ice from the ice maker too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, really good size for my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good looking appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, the overall rating is very good but half stars are not available. The refrigerator looks great and I love that the surface does not show prints. However, it does run a little louder than the refrigerator which it replaced. I did read that it was counter depth but did not consider how shallow the inside shelves would actually be compared to regular refrigerators. So inspect it thoroughly in the store. Even though they are shallow, they are not posing any problems. Yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Lots of room but counter depth so it does not stick out beyond the counters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Samsung fridge perfect for smaller spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for our new downstairs space. If you have limited space but want more unique features, this is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Counter Depth

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very solid refrigerator for the price. Had to fit in a very specific space and this was one of the only ones on the market that both fit and was in black stainless steel. Surprising amount of room for the size. The ice maker leaves a little bit to be desired but other than that I'd fully recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fridge Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome appliance for the price and delivery personall. I enjoyed buying this it’s Awsome and nice very modern for the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Works Great and fits perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, it does not make much noise like others and im glad It was able to fit perfect in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Good Quality, Nice design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design, plenty of space for all my groceries and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as the picture delivery was quick and seamless

    I would recommend this to a friend