Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
MEH.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the previous model (with handles) which we licked, but it had an issue with coils freezing because of defective evaporator clip. After 4 time replacing the evap. clip and back panel, Best Buy replaced the refrigerator (with geek squad warranty). Due to our kitchen space, we were limited to this model- it was the only one that would it our space. Was not a fan of the lack of handles and hate it even more now that we have it in our kitchen. The design of the freezer door "handle" allows dirt, crumbs, and everything you don't want to fall in there. The space is awkward and cleaning it is a pita. Now, felt like the fridge was not as cold as it should be. Put a thermometer in it and it was reading 50 degrees (no- we don't have the freezer over full and the settings were proper, according to samsung). after adjusting several times, we are at the lowest temp setting and the fridge barely holds at 42 and the freezer at 5. Last, the freezer door has dented EXTREMELY easily. 18 y/o daughter used her knee to close the drawer (LACK OF HANDLE) and now we have knee dents. I wanted to like this model, but I can't.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sharing your review of the experience with your refrigerator performance.
The below link is the user manual for your model. Turn the page about (Setting the desired temperature or function) on pages 34-35: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
I also shared this link about "Samsung refrigerator shelf/drawer removal and cleaning guide" and scroll down to "Refrigerator cleaning tips": https://www.samsung.com/us/support/answer/ANS00063107/
You may also refer to this link about "Cooling issues with Samsung refrigerator or freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Below are the videos about cleaning guides for your refrigerator:
Care for your Samsung refrigerator doors: https://www.youtube.com/watch?v=ZaguMbi4pzA
How to deep clean your Samsung refrigerator: https://www.youtube.com/watch?v=vWp2bnE3uhQ
How to properly deep clean the inside of your Samsung refrigerator: https://www.youtube.com/watch?v=Zd0-HIDDrM0
How to clean your Samsung refrigerator: https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145021869), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Capacity, Design
Samsung Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room in this fridge! No handles are the way to go now.
I would recommend this to a friend - Pros mentioned:Overall performance
samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this refrigerator, perfect for our kitchen, enough storage space for freezer and fridge
I would recommend this to a friend samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the space is perfect its very nice again it has alot of space on the top and bottom highly recommend it the hight was perfect
I would recommend this to a friend- Pros mentioned:Noise level, Size
Samsung stainless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter top depth. Very quiet. I don't need to make ice anymore. The bottom freezer is nice. The finger print resistant stainless steel is awesome!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact counter depth, but feels very roomy. Storage bins function well. Logical layout. Very good ice maker. Looks great. Easy cleanup
I would recommend this to a friend - Pros mentioned:Design, Size
Great Compact Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! We use this fridge for a smaller space and it fits perfectly. It doesn't have handles but the grooves on the top and bottom of the door work very well. Also, connects to an app.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great refrigerator so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator in black stainless steel. Very minimalist with no front door handles or in door ice/water dispenser, which is what I was looking for.
I would recommend this to a friend - Cons mentioned:Freezer performance
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The inside is roomier than I’d thought it would be. The only downside, so far, is the freezer seems tiny. Other than that, I’m happy with my purchase.
I would recommend this to a friend Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. We live in an old farmhouse and the area where the fridge goes is small. So, we have been limited on what size and style of fridge we could have. We have always just had the old style fridges, so it was nice to gind a stylish looking one with lots of freezer space. We have all Samsung appliances.
I would recommend this to a friend- Pros mentioned:Design, Size
great compact French Door frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator. compact size. clean lines. and the stainless steel matches the other Samsung kitchen appliances I have.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Nice refrigerator *****
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and space efficient. Good purchase. Needed in a small space, but has ample capacity.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Keep it cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps evenly cool and so far haven't seen any condensation on items. Barely audible when it is running. easy to arrange, retrieve items quickly and close back up.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Spacious!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small kitchen, very spacious and easy to use. I like how spacious the inside is despite being counter depth. Really glad I got this one!
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer performance
Samsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is good for a small kitchen but the freezer is really small.
I would recommend this to a friend - Cons mentioned:Freezer performance
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge but I wish there were handles. I probably should've gotten one with a larger freezer too.
I would recommend this to a friend - Pros mentioned:Design, Size
NIce BUY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is everything that we expected. Great size, great look. Everything fits perfectly.
I would recommend this to a friend - Pros mentioned:Design, Size
Great Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, perfect size for what we needed and looks great in the Kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Nice Refrigerator!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek look, great value. Love the style. Nice size!
I would recommend this to a friend - Cons mentioned:Freezer performance
Rocky start but now mich better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this refrigerator when i looked online. Got the fridge then within 2 days freezer was not working. Lost about $200 in groceries. Ice maker did not work after 1 day. Contacted Best Buy and had a replacement within a few days The second fridge is working great so I have hreat hopes for this fridge
I would recommend this to a friend