Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this refrigerator for 3 weeks so far i really like it. Its a perfect fit for my kitchen
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great size/beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, sleek and a perfect fit in our kitchen. Love it.
I would recommend this to a friend - Pros mentioned:Size
Samsung 17.5 cf refrigerator.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator for the garage and compact space. WiFi is quite a bit a challenge to sync. The black stainless steel color is beautiful. The freezer compartment is excellent and easy to clean. Recommend this refrigerator if you are looking for a compact refrigerator.
I would recommend this to a friend - Pros mentioned:Noise level
We love everything about it. No negatives
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Love the icemaker being in the lower level rather on the outside of the door. We like being able to see what is in the drawer with having clear drawers rather than white plastic. It is very quiet. Easy to keep clean, with the hand opening places on top of the doors rather than handles on the front...no hand/finger prints left on the front.
I would recommend this to a friend Beautiful but fragile exterior
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful and elegant. Tons of space and shelves. Just dents really easy.
I would recommend this to a friend- Pros mentioned:Overall performance
Outlet refrigerator great bargain
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator keeps everything nice and cold. I have had no issues since purchasing it
I would recommend this to a friend - Pros mentioned:Size
Love it, but avoid the black stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my small space, while being spacious on the inside - the one issue I have is that the black stainless steel is a coating and it already scraping off in one corner - you pay extra for it too, so that's highly disappointing
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for my slightly smaller space. I only wish it offered a water dispenser, but otherwise it's great. My first refrigerator had a fault with the temperature gauge, I'm hopeful this one will work out fine.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
WiFi smart fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, and surprisingly holds lots of food despite the counter depth size.
I would recommend this to a friend - Pros mentioned:Overall performance
The perfect fridge for our space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge met all of our needs/requirements: bottom freezer drawer, fingerprint resistant black stainless steel, smaller size for our older home. The alarm sounds when a door isn't closed properly. The shelving design offers provides more storage than expected. Looks great and works great so far.
I would recommend this to a friend Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator!! I purchased this refrigerator/freezer in 2021 specially because it had 2 separate cooling systems. I also purchased the extended Geek Squad warranty. Saturday 2/24 I came home to both the refrigerator and freezer section warm and all my food ruined. On 3/1 a Geek Squad tech came out for maybe 10 mins, said he could not fix it and said someone should call me to set up an appointment with a 3rd party to fix it. Instead I received an email about an appointment made for me on a day I was working. In 3/5 I called and rescheduled the appointment for today. I received a text from Best Buy confirming the appointment. This morning after receiving a new text from Best Buy saying I have an appointment tomorrow I called and after an hour of being shuffled around and hung up on the result is I have no appointment in spite of the confirmation text from Best Buy. They can not make me a new appointment because the hold time is 35 mins and they can not wait that long. So with already not having refrigeration for almost 2 weeks there is no end in sight and Best Buy could apparently not care less.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the fridge is just as important as the freezer, ElizabethB. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the refrigerator is not cooling and how to address it. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the video.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146939159) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Capacity
Good looking Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge broke suddenly and we needed an inexpensive counter depth fridge since we are planning to do a kitchen remodel in the in the near future. It looks great and the capacity is enough for my husband and myself but gets challenging when we have guests and need to store additional quantities of food. Storage would be difficult with a family,
I would recommend this to a friend - Pros mentioned:Size
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size inside for small refrigerator. Does make little noise once in a while.
I would recommend this to a friend - Pros mentioned:Size
I love my new refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that the refrigerator I picked out was the new counter depth style. I love it! I can see everything in there and reach everything in there. And the black stainless steel is wonderful. It gets lots of fingerprints but wipes off with a damp paper towel.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Great for smaller families. It has great storage capacity.
I would recommend this to a friend New fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and installation. In-store guidance much appreciated. Thanks
I would recommend this to a friendgreat addition to my kitchen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the way it looks, It's smaller then the one it replaced. But the layout of seems roomier, I love it ,mush easier to see what you have and to reach it.
I would recommend this to a friend- Pros mentioned:Design, Size
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price . Love the size and simple design.
I would recommend this to a friend - Pros mentioned:Size
Pizza fits!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge to replace a counter depth built in. I’m very happy with it. It’s refrigerator is large enough for the two of us. There is no water filter to worry about. Freezer is also a good size for us. Frozen pizza fits! Ice maker is in the freezer and easy to turn off. This is in our second home so it’s nice to be able to use the app to check if the doors are closed and everything is running.
I would recommend this to a friend - Pros mentioned:Design, Noise level
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new fridge,it runs smoothly and I am reminded if the door is left open.
I would recommend this to a friend