Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator!! I purchased this refrigerator/freezer in 2021 specially because it had 2 separate cooling systems. I also purchased the extended Geek Squad warranty. Saturday 2/24 I came home to both the refrigerator and freezer section warm and all my food ruined. On 3/1 a Geek Squad tech came out for maybe 10 mins, said he could not fix it and said someone should call me to set up an appointment with a 3rd party to fix it. Instead I received an email about an appointment made for me on a day I was working. In 3/5 I called and rescheduled the appointment for today. I received a text from Best Buy confirming the appointment. This morning after receiving a new text from Best Buy saying I have an appointment tomorrow I called and after an hour of being shuffled around and hung up on the result is I have no appointment in spite of the confirmation text from Best Buy. They can not make me a new appointment because the hold time is 35 mins and they can not wait that long. So with already not having refrigeration for almost 2 weeks there is no end in sight and Best Buy could apparently not care less.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the fridge is just as important as the freezer, ElizabethB. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the refrigerator is not cooling and how to address it. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the video.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146939159) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Overall performance
Right size refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator looks awesome. And my counter depth over all the product is exactly what I was looking for. I would recommend this if your remodel in your kitchen and want to tuck your refrigerator into a wall great product.
I would recommend this to a friend - Pros mentioned:Size
Bill T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for our home in Florida. Fits perfectly in our kitchen area
I would recommend this to a friend - Pros mentioned:Size
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our kitchen redo. It took a day for the ice to finally begin falling, so don't panic! The only negative is that I would like to have had split shelves so one side could be higher than the other side. Overall, we love it. It's so easy to see all of the food with the counter-depth refrigerator!
I would recommend this to a friend Beautiful but fragile exterior
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful and elegant. Tons of space and shelves. Just dents really easy.
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Silm counter top fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Silm counter top fridge looks great a performs better than I thought.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 33” fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge fits perfectly in my rv! Super cold in this 1456 degree heat here in texas! We absolutely love this new fridge! We would recommend it and when it’s open the WiFi lets us know to shut it after a couple min (which has happened)!
I would recommend this to a friend - Pros mentioned:Size
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size inside for small refrigerator. Does make little noise once in a while.
I would recommend this to a friend Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should only thing I don’t like is not being able to stand any kind of bottled drink on the shelf
I would recommend this to a friend- Pros mentioned:Capacity, Size
Its cool and perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool fit perfect in my kitchen. Good space inside.
I would recommend this to a friend - Pros mentioned:Capacity
ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not want this small of a refrigerator but it was the only one that fit our smaller home. I am pleasantly surprised how much food actually fits into this refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the counter depth feature.
I would recommend this to a friend - Pros mentioned:Design
Professionals through and through
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the professionalism of the entire crew! From the floor sales rep to the delivery and install guys, it was a good purchasing experience. I also ABSOLUTELY love our refrigerator without 'handles'! It looks so clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Outlet refrigerator great bargain
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator keeps everything nice and cold. I have had no issues since purchasing it
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer performance
Freezer doesnt work, buy something else.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge isnt goibg to blow anyonr away woth its features, but as a smaller fridge it works for those of us who have tighter spaces. Id probably give it 4 stars, if it wasnt for the fact that the freezer isnt working properly after only having the thing for 6 weeks. First, we noticed a loud humming sound followed by the freezer not freezing overnight, causing everythi g to melt hy morning. We had a tech come out and look at it, said everything was fine it just needs to be further from the wall (thr manual says 3 inches, now it is sitting about 5 inches from the wall.) A week later its having the same issue, as well as other strange noises coming from the back. Definitely not acceptable, and I am definitely not a happy customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's offer our assistance in enhancing your fridge's performance, KThompson.
Please check out this link about the noises explained coming from the fridge. Kindly hover down and select buzzing and humming for more information. Moreover, we advise you to watch the included instructional video in its entirety.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We suggest watching the entire video and clicking the hyperlink provided in the link, such as leveling the refrigerator, sabbath mode, and the recommended temperature for your fridge.
Cooling issues with Samsung freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145884956, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design, Size
5stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Great for small space and loks good, too.
I would recommend this to a friend - Pros mentioned:Overall performance
Frig
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love fits perfect in our home. No trouble at all.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge looks fantastic. Very sleek as well and kid friendly
I would recommend this to a friend Samsung 17.5 refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had the fridge over a week. So far working well. A tip for anyone trying to adjust temperature. when you set the temperature you will need to wait for the settings to gradually adjust. It will keep going to back to the current temp until it adjust on it own.
I would recommend this to a friendExcellent Counter-Depth Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung fridge! The counter depth design fits perfectly in my kitchen and looks sleek with the stainless steel. It keeps food super fresh with Twin Cooling, and the smart features make it easy to control from my phone. Tons of space and great layout. Highly recommend!
I would recommend this to a friend
