Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- |
- SKU:
- 6443537
Customer reviews
Rating 4.3 out of 5 stars with 1486 reviews
(1,486 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Stylish and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Fits my kitchen perfectly. Looks great and is the perfect size
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
I love my new refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that the refrigerator I picked out was the new counter depth style. I love it! I can see everything in there and reach everything in there. And the black stainless steel is wonderful. It gets lots of fingerprints but wipes off with a damp paper towel.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mary
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, sleek look, reasonable price and very spacious.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Samsung 17.5 cu Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this size refrigerator it is great. Easy access and holds a good amount
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Clean look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean design looks great in the house. Lots of storage.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. We live in an old farmhouse and the area where the fridge goes is small. So, we have been limited on what size and style of fridge we could have. We have always just had the old style fridges, so it was nice to gind a stylish looking one with lots of freezer space. We have all Samsung appliances.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our kitchen redo. It took a day for the ice to finally begin falling, so don't panic! The only negative is that I would like to have had split shelves so one side could be higher than the other side. Overall, we love it. It's so easy to see all of the food with the counter-depth refrigerator!
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Samsung 17.5 ft 3-Door French Door Doors - beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When opening right door, the vegetable/fruit is not easily accessible unless both doors open. When opening left door, you must pull hard. When to close left door, you must open the right door and close both. If you don't the right door pops open when left door is closed. If you don't think to close right door, the alarm goes off but not for very long. The alarm does not stay on until the door(s) are closed. Disappointed in all these aspects.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BethB,
We understand the difficulty opening and closing the refrigerator doors. Let us help.
Below is a link for troubleshooting steps when the refrigerator door does not close. It also contains another troubleshooting guide to check if frost forms and blocks the door from closing.
The hinged door on the refrigerator does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1150723680 to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Size
Rated 5 out of 5 stars
Great fit for small space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest surprise ever!! Just big enough for small space. Live the ice maker.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Jackson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, good looking, quiet and fits the space and our needs. So far, so good.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
hides fingerprints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you are okay with no handles, and you specifically buy the stainless steel (NOT stainless steel LOOK), it really does hide fingerprints.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel Look
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Silm counter top fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Silm counter top fridge looks great a performs better than I thought.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales people… no good, but love my purchase. Fits well in the space.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Right size refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator looks awesome. And my counter depth over all the product is exactly what I was looking for. I would recommend this if your remodel in your kitchen and want to tuck your refrigerator into a wall great product.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Its cool and perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool fit perfect in my kitchen. Good space inside.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator!! I purchased this refrigerator/freezer in 2021 specially because it had 2 separate cooling systems. I also purchased the extended Geek Squad warranty. Saturday 2/24 I came home to both the refrigerator and freezer section warm and all my food ruined. On 3/1 a Geek Squad tech came out for maybe 10 mins, said he could not fix it and said someone should call me to set up an appointment with a 3rd party to fix it. Instead I received an email about an appointment made for me on a day I was working. In 3/5 I called and rescheduled the appointment for today. I received a text from Best Buy confirming the appointment. This morning after receiving a new text from Best Buy saying I have an appointment tomorrow I called and after an hour of being shuffled around and hung up on the result is I have no appointment in spite of the confirmation text from Best Buy. They can not make me a new appointment because the hold time is 35 mins and they can not wait that long. So with already not having refrigeration for almost 2 weeks there is no end in sight and Best Buy could apparently not care less.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the fridge is just as important as the freezer, ElizabethB. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the refrigerator is not cooling and how to address it. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the video.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146939159) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Size
Rated 4 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, well adjusted to my space, spacious and all the freezer have space and easily clean.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the counter depth feature.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung 33” fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge fits perfectly in my rv! Super cold in this 1456 degree heat here in texas! We absolutely love this new fridge! We would recommend it and when it’s open the WiFi lets us know to shut it after a couple min (which has happened)!
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
5stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Great for small space and loks good, too.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend
















