Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 4.3 out of 5 stars with 1450 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,450 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge for price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator love the power cooling/freezing and the smart things functionality works great.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 3 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic ice maker has to be operated manually because it does not know when the container is full and stop producing ice. The ice cubes fall down behind the drawer and stay there r come flying out the bottom of the fridge onto the kitchen floor. Called Samsung and their people told me to operate the ice maker manually to fix the problem (I’m really mad )!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy about the purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Clean and sleek looking and despite being on the smaller side fits a lot. I know people complain about not changing the height of the shelves but this doesn’t bother me and be warned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. I am so happy with this product so far. Not a space consuming refrigerator and it’s very convenient for an apartment life.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    i really like this fridge and would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge itself is awesome. huge tray for ice and 2 compartments for the freezer. its not the biggest freezer but we have a chest freezer as well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Spacious Freezer and Fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and beautiful stainless finish makes it easy to clean inside and out!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best place to shop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge holds so much more than any other one I have owned and is very quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator that meets general kitchen needs.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for sharing your positive feedback about your refrigerator. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Disappointing and anything but smart

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly purchased this due to it's clean and minimalistic design, but the fridge almost instantly died after delivery. A week in, the thermostat stopped working and thawed everything out and it had to be unplugged and plugged back in to work. Best Buy replaced it, but sadly it took like 2 weeks! In other words, I couldn't have any groceries, perishables or home cooked meals for half a month. Now, I have a new second one, and the thermostat works but it's still just bleh. The ice maker overfills so every time you open the freezer, ice gets dumped out all over the floor. Also, when cleaning the fridge out, the door being left open just for a minute results in annoying beeping, where the only way to get it to stop is close both doors and re-open them. So if it takes 3 or 4 minutes to clean out the fridge, you have to open and close the doors 3 times. Sure, the WiFi stuff works so now my phone notifies me when the door opens or closes, but I have no idea who needs that feature. It also claims to have a "power-cool" option where it makes your drinks cold really fast, but it's easier to just put a soda in a freezer for a few minutes. On the bright side, at least it works now and it looks really good but those are very low standards for an item over $1,000, especially from Samsung who I normally love.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alex, I realize that you are having problems with your Samsung Refrigerator ice maker not stopping and over flowing. I know how annoying this can be and would like to help provide some assistance to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/
      If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537420. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product, love the idea that i dont have to buy ice no more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food nice and cold and the freezer is on the bottom helps and make it easier only thing if you do need an external water filter if you ice come out dirty and check lowes they have them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge with a lot of room. Have had a couple issues and had to contact Samsung, but warranty wasn't too difficult to deal with. Overall a good fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we needed! Perfect for the spot we had and love the peeping feature when it's left open!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this refrigerator, I do wish that there was more space in the refrigerator but besides that no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Samsung Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator! I need a little more time before I give it an excellent rating! Have to get use to a smaller refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely great fridge..didnt think would be big enough but is

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge for under $1500

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, Nice look. Very functional despite "only" 17.6 Cuft. Love the counter depth as well. My wife and I are liking it more & more every day! Oh, and the fingerprint resistance stainless steel finish works very well. Lots less cleaning of the doors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with this refrigerator as being new.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No space, no problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, nice option for limited space homes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are really loving this purchase. Roomy and convenient. Only downside is the shelves are not adjustable. Taller items must go in the door shelves or laid down on the shelves.

    I would recommend this to a friend