Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Samsung French Door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are really loving this purchase. Roomy and convenient. Only downside is the shelves are not adjustable. Taller items must go in the door shelves or laid down on the shelves.
I would recommend this to a friend - Pros mentioned:Size
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. Set up was good. Fridge is perfect for my smaller space. It takes getting used to No Handles. One month in place and no issues. I needed a fridge fast and Best Buy saved the day!
I would recommend this to a friend - Pros mentioned:Capacity
Great Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the fridge. Have a family of 5 and holds everything we need. Also helps that it is on wheels and very easy to move forward to clean underneath. Also nice to be able to get notified on app when fridge is open when kids are home by themselves.
I would recommend this to a friend Happy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, plenty of interior and freezer space.
I would recommend this to a friend- Pros mentioned:Capacity
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of space inside and multiple shelves. Like having the freezer slide out on the bottom.
I would recommend this to a friend - Cons mentioned:Freezer performance
Good but not Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first year, then the freezer drawer started to stick and was heavy to close. Ice maker stopped working. Was under warranty and all parts were changed but a few months later the freezer stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlexandraH,
We know how important a readily available ice is at home. Let us assist you with the fridge.
Here are links to help you with the ice maker and freezer drawer. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Frost forms in the freezer or refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Also, please also refer to the "Caution" section, bullet 3, on page 24 of the user's manual.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147150995 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Capacity
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color most if all! Very spacious and the lighting is very bright. No more digging around for food in the fridge. All readily and easily available. Love the lower drawer, ice maker and space below in the pull out drawer. Would buy again in a heartbeat!
I would recommend this to a friend - Pros mentioned:Design
Great design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Minimal design calls for minimal attention, perfect for our space. Would be even better if it had a water supply, it only has ice. I'm happy with my decision.
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Nice storage for a three person family. I enjoy how you can see everything compared to other fridges.
I would recommend this to a friendSolid fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fridge for the price, but the dimensions of the drawers and and shelves are just small enough to be inconvenient.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is great however shelving is restricted maining unable to change the shelving size to accomodate for larger height items such and beverages.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hating bought a larger model before I trusted the brand and this size fit perfectly
I would recommend this to a friend- Pros mentioned:Size
Great Value for Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for counter depth requirements and great value for money purchase
I would recommend this to a friend Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much space and the freezer on the bottom is luxury! I'm in love with this refrigerator!
I would recommend this to a friend- Cons mentioned:Freezer performance
I would recommend it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Keep in mind that freezer is not that spacious.
I would recommend this to a friend Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge simple, great for a garage fridge....used for drinks and keeps super cold. Samsung is all around a great brand!
I would recommend this to a friend- Pros mentioned:Overall performance
Great!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple & works fine & I can tell you.. Just great!!! Love it!!
I would recommend this to a friend - Pros mentioned:Capacity, Size
Good mid range fridge that just works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but overall a good fridge. Makes ice and has lots of space. Fits in a smaller area. Wi fi is neat and having our two Samsung tv's tattle when the door is open too long is amusing. Docked one star due to Xpo logistics dropping the ball when getting delivered and best buy not communicating properly.
I would recommend this to a friend - Pros mentioned:Noise level
Quite refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think It is best product I've ever used. The door is easy to use, and the refrigerator has a very quite sound.
I would recommend this to a friend - Cons mentioned:Freezer performance
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good so far. Seems to take longer for things to cool but after 33 years with the last fridge change is hard.
I would recommend this to a friend