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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1486 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,486 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no handle design, cools quick. Would have liked more height levels for shelves to maximize options for taller items. Delivery was 1st rate.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Good, We are happy to see that you are loving your new machine. I want to provide your design concern to our design team for future products. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good so far. Seems to take longer for things to cool but after 33 years with the last fridge change is hard.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Good mid range fridge that just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but overall a good fridge. Makes ice and has lots of space. Fits in a smaller area. Wi fi is neat and having our two Samsung tv's tattle when the door is open too long is amusing. Docked one star due to Xpo logistics dropping the ball when getting delivered and best buy not communicating properly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The price was good and it fits in our kitchen perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we needed! Perfect for the spot we had and love the peeping feature when it's left open!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!! It’s a perfect fridge!! The ice maker is the best. The room in the fridge are is unbelievable. We had a side by side… unbelievable the difference. The freezer is twice the size as the side by side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really small, dosent really look like it when you browse through the pictures at times i have to hook my mini fridge up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my small family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size fridge and easy to get thru smaller doorways. Love the cool tech features like getting notifications that the doors were left open. Def recommend for a family of 4 or smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Amazing bestbuy service, I did delivery, installation and pickup. The crew was very fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for an even better price. Salesman Gage was very helpful in setting up the pickup from the warehouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Broke in less than 2 weeks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros of this fridge: more affordable and attractive and stylish than any of it's competition, for this size. Unfortunately. The cons of this fridge are basically everything else. In short, it stopped working completely 2 weeks after delivery. Once, about a week in, I noticed that everything in the freezer defrosted. I assumed maybe I didn't close the door all the way, and thought I'd give it another chance. Then the day before yesterday (13 days after delivery), the internal electronic thermometer said "37" and "0" which is what I set it on, but everything inside the fridge was warm. One night later, things inside the fridge started spoiling, and the thermometer now was flashing "37." Freezer still said "0." Then a few hours later, the thermometer for the fridge actually said "49" and would not let me reset it to "37." While the thermometer for the freezer still said "0" everything inside was in fact melted. The rear panel of the fridge was very warm to the touch, I resigned to throwing everything out, and unplugged it, in case it was planning on getting even more broken. A special "0" rating goes to Best Buy. They actually have this fridge in stock in their warehouse, which is 1.5 hours away from my house. But they claim that they are unable to deliver it until 8 days from now, which is when they would deliver it if I had bought a new fridge today. So basically they're claiming that they're unable to make any sort of accommodation due to the fact that they sold me a defective fridge. They are however really sorry that I will need to live with no fridge for 8 days.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MMClimbs! We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. I have provided a link that will help assist with the unit not cooling properly. (http://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143850915
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung refrigerator! Big and plenty of space would recommend this fridge to anyone interested in a new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Value for Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for counter depth requirements and great value for money purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT HAPPY WITH BEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my refrig. but I am very disappointed with BEST BUY. I rec'd a phone call the night before my original delivery about what time they would be here. Then I got a email saying about my delivery between 12:30 and 4:30. THen a got a phone call at 3:30 to say you weren't coming. THen i got another email about that it would be here at 4:40. I even got a phone call from the delivery driver he would be here in 10 minutes. NEVER GOT THE FRIG that day. I rec'd it 5 days later. NOT GOOD sending out FALSE emails. PLUS you can no longer call into the store. I had to drive there to issue my COMPLAINT. I LOST 2 days of wages having to take off 2 separate days OFF. BEST BUY YOU NEED TO BE BETTER!! Next time I will go local where I can speak to a salesman not a Call CENTER. NOT a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Spacious Freezer and Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and beautiful stainless finish makes it easy to clean inside and out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking refrigerator. Fingerprint resistant. I gave it four stars only because the shelves are not high enough to put a lot of items such as milk.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best place to shop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge holds so much more than any other one I have owned and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Nice storage for a three person family. I enjoy how you can see everything compared to other fridges.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No space, no problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, nice option for limited space homes

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Mr Matt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the No or built in handles. Easy to move and handle Doesn’t catch on anything.

    I would recommend this to a friend