Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, looks sleek, very deep freezer. Shelving is a tad shortnfor gallon jugs and bottles but otherwise its great!
I would recommend this to a friend- Pros mentioned:Size
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome. Fit right in the spot. They installed it quickly
I would recommend this to a friend - Pros mentioned:Noise level
Ne Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size refrigerator, quiet and fits perfectly in my kitchen. Delivery and installation was quick and easy,
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 17.3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a very efficient. Team came in, took out the old refrigerator, installed the new one in a matter of minutes. So far, no problems with the refrigerator. It's pretty bare-bones
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and looks amazing..i have the matching oven and microwave..great products!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and no problems 2 months in. Would recomend.
I would recommend this to a friend - Pros mentioned:Design
New Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent simple design. Great upper refrigerator storage. Freezer store is adequate.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the black stainless steel! I wish I would've got a little bit larger refrigerator.
I would recommend this to a friend Samsung - 17.5 cu. ft. Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel. Great unit for the price.
I would recommend this to a friend- Pros mentioned:Size
Wareagle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator for small family or single people. Ice marker setup should be easier to follow had the geek Squad come back out twice for this issued
I would recommend this to a friend love and hate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge but it does not sit level and I keeping being told it is my floor. I have it siting on a board on the right side, you cannot adjust the back wheels. For me I think the adjusting is defective. The product arrived with an extreme leaning towards the back. I mean extreme. I understand it should lean back but this is exteme.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SupremeCleaner
We appreciate your patience in dealing with the situation you're having right now with your 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® being difficult to level. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
For safety reasons, adjusting the front a little higher than the rear is a good thing but not to the extreme.
Here are some links to help level the fridge properly.
How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/
You may also refer to the user manual about the "Leveling the refrigerator" on page 26
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
You can also get in touch BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. Since the Fridge was delivered with the level adjusted all the way.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639483
Have a great day.
^Charles
- Pros mentioned:Overall performance
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved thank best buy. works fantastic. I recommend it for anyone.
I would recommend this to a friend - Cons mentioned:Freezer performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is a little small! But besides that it’s amazing
I would recommend this to a friend - Pros mentioned:Size
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Great fit for small space.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great fridge. Works good and looks good!!
I would recommend this to a friend - Pros mentioned:Size
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Perfect for smaller family. If you are looking for a lot of freezer space this one may not be for you. Perfect for small family.
I would recommend this to a friend - Pros mentioned:Size
Awesome French Door Refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact size, but holds all we need. Glass shelves are very sturdy and move. Bottom freezer is a must!!
I would recommend this to a friend - Pros mentioned:Size
The samsung fridge was very nice and covenient.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it was just a perfect fit for our home and easy to move around too. There’s nothing really to dislike in this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Tech plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung 17.5 cu. ft. 3 door with wifi and cooling plus is a great refigerator.
I would recommend this to a friend CHIEF OPERATING OFFICER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE - I THINK IT WAS EASY TO COMPLETE THE ORDER
I would recommend this to a friend