Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great employees super helpful and detailed, thank you.
I would recommend this to a friend- Pros mentioned:Design
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very elegant refrigerator! It is beautiful. Inside and out. Doors are a little hard to open compared to the kitchen aid we bought as well. But this one looks better.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 17.3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a very efficient. Team came in, took out the old refrigerator, installed the new one in a matter of minutes. So far, no problems with the refrigerator. It's pretty bare-bones
I would recommend this to a friend Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, looks sleek, very deep freezer. Shelving is a tad shortnfor gallon jugs and bottles but otherwise its great!
I would recommend this to a friend- Pros mentioned:Design
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I really enjoy this fridge because it is without handles.
I would recommend this to a friend - Pros mentioned:Size
Wareagle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator for small family or single people. Ice marker setup should be easier to follow had the geek Squad come back out twice for this issued
I would recommend this to a friend - Pros mentioned:Capacity
nardy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and easy to use, big storage cause not too many shelves; one door open is enough to get whatever you want inside.
I would recommend this to a friend - Pros mentioned:Size
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love This refrigerator perfect size for the space in my kitchen!
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has been great, have had over a year with no issues!
I would recommend this to a friend Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price! Only paid $500 and it works like new and have had 0 issues since purchase
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge with a lot of room. Have had a couple issues and had to contact Samsung, but warranty wasn't too difficult to deal with. Overall a good fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
Fantastic refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great refridge! I can see all my food at a glance. Everything works great. No regrets!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the black stainless steel! I wish I would've got a little bit larger refrigerator.
I would recommend this to a friend Samsung - 17.5 cu. ft. Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel. Great unit for the price.
I would recommend this to a friend- Pros mentioned:Design
New Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent simple design. Great upper refrigerator storage. Freezer store is adequate.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge improvement over our last fridge. Couldn't be happier with this Samsung fridge and the delivery service.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend Best Refrigerator yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for about 3wks now and it’s amazing! Plenty of space in the fridge for all our food. Freezer is a tad small for our family but we make it work pretty well. Overall awesome fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered & installed on the scheduled day and time, so far, it functions well.
I would recommend this to a friend love and hate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge but it does not sit level and I keeping being told it is my floor. I have it siting on a board on the right side, you cannot adjust the back wheels. For me I think the adjusting is defective. The product arrived with an extreme leaning towards the back. I mean extreme. I understand it should lean back but this is exteme.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SupremeCleaner
We appreciate your patience in dealing with the situation you're having right now with your 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® being difficult to level. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
For safety reasons, adjusting the front a little higher than the rear is a good thing but not to the extreme.
Here are some links to help level the fridge properly.
How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/
You may also refer to the user manual about the "Leveling the refrigerator" on page 26
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
You can also get in touch BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. Since the Fridge was delivered with the level adjusted all the way.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639483
Have a great day.
^Charles